-
April 2024 by Roberta W.
Excellent service and friendly professional staff. I highly recommend them. The assistant manager, Sage, the office and on-site jewelery repair were all outstanding.
-
December 2023 by N M.
Went to Rogers for watch battery replacement today. The store was beautiful and we were so impressed with the exceptional level of customer service here. They were so nice and accommodating and the batteries were replaced within minutes! You just don't see such caring customer service like this these days. It was so refreshing to experience that I just had to write a post! We will definitely be back!!
-
November 2023 by Amber N.
Outstanding service!! I bent a prong on my engagement ring that was purchased elsewhere and I brought here for repair. I was quite surprised to find that they were able to fix my ring on the spot in just minutes. Not only was my ring repaired, it was also deep cleaned. On top of that, they offered to examine my wedding band and made an adjustment likely saving me a lost diamond in the future. I am so grateful for their customer service and their expertise. I will visit in the future and already plan to bring a few watches in later this week for batteries. Recommend to all.
-
November 2023 by Isaac Doherty
Coming into any jewelry store can be very intimidating. Luckily I had Shanika to help me out and find the perfect piece for me! She was very helpful, friendly, and knowledgeable for any questions or doubts I had in my head. I look forward to coming in here every time I want to buy Jewelry. Thank you Shanika if it wasn’t for you I would be scared to come back in.
-
October 2023 by Scot Meeker
This is a very nice jewelry store. We’ve spent a considerable amount of money on engagement rings, and other jewelry.I’ve had the pleasure of working with Todd Mayo, and he has been nothing short of miraculous.If you’re not in the elk Grove area, it’s worth a drive to this store. Their quality of jewelry is unmatched as we went with the hearts on fire.They have several stores in Northern California and Reno so check one out.
-
October 2023 by Ni D.
Went into Rogers today for some watch adjustments and repairs, and greeted by two of the most kind and thoughtful sales reps; Todd and Dina (Dinah), I believe. They were so helpful and attentive to my concerns and needs! Todd and Dina (Dinah) are ROCK STARS! I totally recommend Rogers Jewelry for a beautiful selection of fine jewelry and A+ customer service! You will not be sorry!!!! They will DEFINITELY be seeing me again!!!!!
-
October 2023 by Scot M.
This is a very nice jewelry store. We've spent a considerable amount of money on engagement rings, and other jewelry. I've had the pleasure of working with Todd Mayo, and he has been nothing short of miraculous. If you're not in the elk Grove area, it's worth a drive to this store. Their quality of jewelry is unmatched as we went with the hearts on fire. They have several stores in Northern California and Reno so check one out.
-
October 2023 by Andrea Hernandez
Everytime I go in everyone is super friendly and ready to serve us. We bought our wedding rings there 2 years agos and ever since then we have taking all our jewelry needs there and they have always gone far and beyond our needs. I will continue to go to Rogers Jewelry for all my services.
-
August 2023 by Isla C.
We were prepping our home for a backyard remodel which unfortunately included loving everything for the landscapers. In the urgent process of moving everything including carrying bricks to the side yard, I forgot to remove my weeding bands and my Grandfathers wedding band that I wear on my right hand. Well later that night I felt the rings and realized I had scratched them so bad after carrying the bricks. I had used a different jeweler in the past but wasn't impressed so searched around online. I called Roger's Jewelers in Elk Grove and Todd answered. Todd listened to me and my issue and said bring it in and they can look at the damage I did and to ask for Todd. I came in about 30 minutes later and asked for Todd and he immediately came over asked about the rings and asked about the original polish. He then took them back to see if it would be a quick fix, asked me about my regular maintenance and custom making of the rings. It was a pleasant conversation. He then brought back my rings spoke about lolking into maintence on my engagement ring as I am a bit rough on it and then said he wouldn't be taking any payment after polishing the scratches out! I couldn't thank him enough. This experience by far was the most rewarding and I feel my husband and I now have a jewelry company we feel comfortable to use going forward. Thank you Roger's Jewelry Co.!!
-
July 2023 by Nicole B.
This review is not only for the Elk Grove location but for the company in general. Back in 1995, I purchased myself a sapphire & diamond ring from their Modesto location for my 25th birthday. I enjoyed the ring until 2010 when I brought in to upgrade and purchased a wedding band for my fiance. Unfortunately, the marriage did not last, so in 2020, I upgraded again to a diamond right-hand ring for my 50th birthday. I keep returning to Roger's for their excellent customer service , knowledgeable sales staff, and decent selection of jewelry. I appreciate their upgrade program, which allows me to upgrade my ring in a more affordable way.
-
July 2023 by Tricia Estep
Rogers Jewelers is my go to jewelry store. Everyone is so friendly. It’s been several years now of patronizing this store. Thank you Gabrielle for your recent help. I also had a pendant designed after hubby passed & it was exactly what I wanted. Such a beautiful piece utilizing my wedding ring & anniversary band.
-
June 2023 by Natalie Dean
Best service I’ve ever gotten at a Jewler. I came in to get my rings resized and refinished. Todd told me it would take a week, I explained I had an upcoming vacation. They were able to get my rings back to me in the same day. Exceptional service! With tons of inventory. I will for sure be coming back.
-
June 2023 by Arline Gil
Gabrielle helped my husband and I choose the perfect chain for some pendants that we had previously purchased. Also, she was very helpful with the purchase of a new diamond pendant necklace and a matching bracelet for our 50th wedding anniversary ❤️ Beautiful selections to choose from and excellent service!
-
May 2023 by The Raw Report
Rogers Jewelry is by far one of the best businesses that we have in our beloved city. Todd and Sage are very professional and they really care about the customers.
-
May 2023 by Adrian DeVoogd
Very helpful, experienced, and courteous staff. Gabrielle and Todd went the extra mile to find a great piece that came in under our price range. Will definitely be returning for future jewelry needs!
