SAIA LTL Freight
Hours:
9119 Elkmont Way, Elk Grove CA 95624 Hours
About SAIA LTL Freight
SAIA LTL Freight has received mixed reviews from customers. One customer experienced significant frustration when trying to arrange a delivery for an order made through Home Depot. They reported unprofessional behavior from a Saia employee who demanded an unexpected shipping fee of $560, which Home Depot later clarified should not have been charged. Despite this rocky start, communication improved after escalating the issue. The customer noted that Saia ultimately delivered the table promptly and provided updates, leading to a change in their perception of the company. Another reviewer praised a representative named Veronica for exceptional phone support. Additionally, some customers mentioned positive experiences with the shipping and receiving staff, describing them as friendly and helpful. However, there were complaints about a rude third-party security team and difficulties with parking for trucks due to the small yard. Overall, while there are concerns regarding customer service and communication, certain staff members and the eventual resolution of issues have been acknowledged positively.
Most Recent Reviews
September 2024
This review is for Veronica on the phone - you really took the extra effort to help me out! the survey hung up on me but 10/10 service.
April 2024
Good people here at shipping/receiving,& Shop.???altho horrible experience with RUDE3rd party security # on the gate ..Just honk the air horn, they'll let ya in?
November 2023
Was clean. Nice people pretty friendly people considering the state. Absolutely no extended stay parking if your a truck as it's a small yard and not easy to turn around.
More Comments(55)
You May Also Like
- Elk Grove, California
