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March 2024 by Staci J.
Shout out to Tyler who is awesome. Very helpful from the beginning. Twice I gave been to thus location for assistance and they NEVER disappoint. I thought I could get the same assistance from the elk grove - florin store...NOT. That location is awful. The people who work in there could care less. It appears they are afraid to come from around the counter. Tyler you need to show them how it is done.
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March 2024 by May D.
Excellent customer service by Jasmine! She is kind, sweet and knowledgable, she made my paint shopping a piece of cake. Thanks for all your help! May
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March 2024 by Lisa H.
Ethan is extremely professional. It's always a pleasure to work with him. There was a customer who was causing a disturbance. Ethan remained composed throughout the whole interaction.
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January 2024 by Cathy M.
At the suggestion of my contractor, I brought in a paint can from Kelly-Moore that was quite old because he told me that Sherwin Williams could do a paint match. I ended up working with a gal named Monique who worked on matching the color and I was quite happy with the outcome. I appreciated her time, effort and pleasant/helpful attitude. She also helped me get the 2 new cans out to my car and stored them carefully in a box in the trunk. I also want to give a shout out to Ethan, the assistant manager who graciously extended their 30% off sale price a few days until my flooring came in so I could look at/decide upon colors. I will definitely be using SW for my future paint needs as well as recommend using this paint store to others.
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January 2024 by David L.
We needed some paint to re do our closet and one of the bedrooms. They staff were really helpful. They even told my wife that they were going to have a sale next week. Of course we waited to purchase our stuff and got an extra 30% off. I feel that the paint is of better quality than the ones in Home Depot and Lowes. They have a large selection here and we found what we needed. Will come back again.
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January 2024 by Eva W.
I decided to paint my walk in closet a year ago, but never got around to do it until now. I did my homework on line on painting. Decide to go with the local paint store. The store was clean and organized. It had a lot of paint swatches and painting gear in stock. Ethan helped me and my daughter out. He was very nice and knowledgeable. He told us that there was a sale in two weeks. We decided to come back then to purchase our paint and save some money. Top notch customer service!
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December 2023 by Ricky Williams
One of the most condescending places I've ever bought paint. Truly a terrible experience!!!
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December 2023 by Arini Thorsteinsson
Absolute worst!! I've never been soooo insulted!!!
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December 2023 by Veronica L.
Conveniently located by my house so that's a plus. Service was fantastic, greeted and assisted immediately. Great selection of quality paint and products. Very fair prices.
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September 2023 by Puthika Chau
great customer services and very knowledgeable of their products
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August 2023 by Xavier Y.
This location/store sucks. I had 4 cans of unopened paint and 2 primers left over from my project. I had receipts and I was within the 30 days but the guy there wouldn't let me return it because he says I didn't buy it from his sherwin Williams store. He only took the one I did get from this store. It's 110 degrees outside and he has me haul all my paint back to my car and drive to the other location to go to the return it to that store. Never coming here for any of my paint needs. Don't support these jerks.
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May 2023 by Victoria Windham
I have never been so disrespected as I was today. Walked in to speak to the manager Jason Crowe about a small business outreach opportunity that is dedicated to helping high school/college students with educational opportunities in the medical field. He berated my boss and I, spoke over us asking questions without giving us any opportunity to answer, and had the most aggressive and nasty tone the entire time. I have never encountered such a nasty human, who refused to step off of his pedestal and speak small business to small business. Disgusted. Disappointed.
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October 2022 by Anthony V.
Went in looking for a color match that I needed. Boyd and seth both were great helps and did everything they could to make sure I had the correct color and showed me some things I could do to solve an odor problem I was having. Great guys.
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July 2022 by Bharat Mansukhani
I have been going to this store for over 3 years now and always received great service. What stood out today was the exceptional service and patience provided by Brittany in matching my interior paint, did not feel rushed and she kept me advised of the time it will take and she over-delivered. Brittany great customer service. The 5 Stars are for you.!!!
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June 2022 by Cindy M.
Sherwin-Williams offers a free 30 minute color consultation over a video call. We had a color consultation prior to coming to the shop and just wanted to check out the selection. After your color consultation, they send paint chips to your home and they also email you the color palette you discussed during the consultation. We didn't have much interaction with staff, but someone greeted us when we entered the store. They have garage epoxy kits, some wood stains, spray paints, and the star of the store--the paint area on the left side of the store. They have a large selection of paint colors/paint chips. What I like about their paint section is that they have inspiration brochures and you can spin around the display to see which colors of that display are the more popular ones. Another cool thing is that you can return the paint chips into this slot so you can recycle your paint chips if you don't want them, or can't find where the paint chip belongs. Anyway, they also sell larger peel-and-stick paint colors to test out colors before committing to a color. The more you buy of the peel-and-stick, the cheaper it is, than buying only 1 or 2 pieces (you get a deal for buying either 3 or 4 at a time). I would definitely consider their paint colors after having a great experience between the color consultation and checking out the physical shop!
