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October 2021 by Lucky Dhaliwal
The lady who answered the phone seemed like she really didn’t wanna be there, I get that that happens but you work at a place where people trust you with their pets, their companions and you treat those people like they are expendable. I will 100% not be a client there, even tho the doctor may be great.
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February 2021 by Marilyn Young
I haven't been there there in years he's a very nice caring vet
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February 2020 by Louis B.
ZERO STARS DR SINGH INCOMPENT, MALPRACTICING, GREEDY, CROOK WHO ONLY CARES ABOUT MONEY and not your beloved pet or you. My wife and I have 2 Miniature Dachshunds. Neither of us, have had owned a pet before. We have always relied on Vets to inform us, guide us, and be proactive in the care of our dogs. The Dogs have had their teeth cleaned annually until we moved here in May, 2015. Our female developed a cyst and we had not found a regular vet here. I had noticed that Vince's location had opened as Animal Care Center. I called and was seen on 6-11-18. I also set up a return date because the dogs needed annual visit for shots and heartworm 6-18-18. We decided to have the cyst removed on 6-25-18. I brought the Dogs in for an annual exam 6-21-19. Dr. Singh says they have tartar buildup on their teeth. I said I would schedule a cleaning when I could afford it. Dr. Singh's advised me that the Dogs should have Canine Flu vaccination and I returned 7-12-19 for it. I received a 6 month reminder card for Bordetella. I was confused as to why it every 6 months because in the past it's been every year. I brought the dogs in 1-20-20. At that time I asked for an appt. to have the Dogs teeth cleaned. Dr. Singh told me that they needed to have an examination before they could have their teeth cleaned. I brought the dogs on 1-21-20. The ONLY thing Dr. Singh said was that it would cost between $600 to 900 depending on extractions. I already knew my male had a chipped tooth because other vets have wanted to remove it. That is what I thought was he was referring to when he said extractions. He DID NOT SAY MY MALE DOG NEEDED ANY TEETH EXTRACTED. HE DID NOT SAY MY FEMALE DOG NEEDED ANY TEETH EXTRACTED. HE DID NOT SAY MY FEMEALE DOG HAD ANY INFECTED TEETH. HE DID NOT SAY MY MALE DOG HAD ANY INFECTED TEETH. HE DID NOT SAY HOW MUCH FOR THE TEETH CLEANING FOR THE DOGS. HE DID NOT SAY HOW MANY EXTRACTIONS. HE DID NOT SAY HOW MUCH IT WOULD COST FOR EACH EXTRACTION. HE DID NOT SAY HOW MUCH THE TOTAL COST WOULD BE FOR THE EXTRACTIONS. I brought the Dogs in the morning of 2-10-20. I got a call a couple hours later. Alejandra said that our female needed 6 TEETH EXTRACTED. I immediately said NO and she quickly said I will get the Dr. and put me on hold. Dr. Singh comes on and says she has teeth that are infected and that a couple are loose. He asks me if I was near and if I could come down. I said no I could not. I felt pressured to make an immediate decision. So I said to him you're the vet so I'm going to have to trust your judgment, and said go ahead then. A couple more hours later I get a call from Dr. Singh. He says our male needs 7 TEETH EXTRACTED. I asked, "Why so many?" He said they were all infected and that the only way to stop the infection was to extract them. He said 2 of them had deep pockets around the too tooth and would be willing to show me the X-Ray. Feeling very pressured again, I again said that you're the vet and I guess I will have to defer to your judgment. I reluctantly said fine go ahead. I get there later that day, wait, and was seen by the Dr. He offered to show me the X-Ray which I declined. I was thinking what would be the point. What do I know about x-rays, How do I know the x-ray he shows me is my dog's. How would I know he is telling me the truth and not some veterinarian double-speak. He said that's why he gave me an estimate for $600 to 900.I brought my dogs home. My wife is on the phone with her friend. Her friend has 4 dogs and has had 3 other dogs from puppy until they passed from old age. My wife tells her that the Vet pulled 6 of our female's teeth and 7 of out male's. The first thing she said was "Why didn't he use antibiotics?" WHY DIDN'T DR. SINGH PRESCRIBE ANTIBIOTICS WHEN HE SAW THAT MY DOGS HAD INFECTED TEETH, BUT HE COULD SEE EXTRACTIONS? MONEY This is how they treated me. After I was seen by the Dr. and was given the take home supplies and instructions, I was sitting in the wai
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November 2019 by Diana S.
Dr. Singh is amazing! He is honest, affordable and always full of options. Love his care for Rosie, my sweet pup.
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November 2019 by Kit- Kat 591
Awwww, Dr. Gurpreet was very kind to my pet. Thank you!
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October 2019 by Quinn S.
This was by far the BEST experience my family and my dog has ever had. The staff is beyond friendly and Dr. Singh Gurpreet was very knowledgeable and friendly with anyone he comes in contact with. I called with my dog needing to been seen right away due to a unexpected injury and they were able to schedule me an appointment right away. My dog ended up needing to stay and get stitches and needed to be sedated. I was 100% comfortable leaving him there to get the care he needed. By the time I picked him up you could tell they spend time with your animal making them feel comforted in a time of stress. They have different payment methods you can use like care credit, splitting payments on two different cards, etc. I will be forever grateful for the staff, doctors, and RVTs that took care of my sweet boy. THANK YOU. & on the plus side the facility was very clean.
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September 2019 by Rosemary Smith
Can handle scarded dogs.
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August 2019 by James B.
Wow! We have found a Veterinarian, Dr. Gurpreet Singh, for our two fur babies. They were friendly, caring, professional, and you can see that they really care about the animals they treat. The staff are absolutely fantastic. One of our dogs has an ear infection and some kind of skin irritation. Typically, he doesn't like strangers but he liked the Doctor and staff at first meeting.
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August 2019 by Rhonda Fruge'
Great, honest Veterinarian
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August 2019 by JIm May
Very much overpriced!
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July 2019 by Jonathan N.
I had a very pleasant experience with Dr. Singh and all the staff at Animal Care Center. The place is clean and I must say that although I miss Vince's Italian restaurant, this fine Veterinary Clinic is a welcome replacement :) I can second the reviewer's opinion below about the gentleness of Dr. Singh. I could tell he and his staff love animals by their interaction with my dog and the other animals present. I will bringing my dog here for all future needs.
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July 2019 by Joseph Ibarra
Bowie is in for shots and a check up. And yes he is not happy about it. Dr. Singh puts up with him. And yes he is a big baby.
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June 2019 by Jolene F.
Not very happy about care received here. I have a big dog and Dr. Singh was visibly afraid of him. He made zero effort to connect with my dog who is extremely friendly. He then wanted to charge me "$400-500" to put him to sleep to flush his ears. I don't have money to spend because he's afraid. My suggestion is to not bring your dog here if it is big and is a breed that has a bad reputation.
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April 2019 by Thanh T.
went to vet today for first time bc it appears my pet has contracted tapeworm infestation. I called ahead and dr Singh was able to tell me what I will need and able to give me medication instantly rather than having to send her stool to the lab. All went as expected and I got what I came for. Price was fair it seem as I called another place to price quote. Only problem was I asked for nail trim and I'm not sure how she did in that but as I got her back and took her home I saw a fresh scratch (red area on her neck that I don't recall there, and I would know bc I showered her before and after visit. They didn't tell me how she did and I didn't think to ask, next time I think I would check up on that. Thanks dr Singh Second update. I bring my dog annually now for check up and get some meds for the bravecto. I find dr Singh to be an honest man. He's not there to rip you off or asks to run crazy tests.
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April 2019 by Marianne S.
Dr Singh is a very kind & gentle man. And my babies (2 small dogs) felt that gentleness and were not afraid or shaking for even one minute. That meant a lot to me. I have a new forever vet. Thank you Dr Singh and staff
