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December 2023 by Markkus H.
Great prices on guns and ammo but the wait takes a while. Would recommend coming at opening for firearm purchases.
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December 2023 by Jordan E.
The gun section is horrible, waited for over an hour and a half even though it wasn't busy. No one would acknowledge me, watched two different staff members go and return from lunch before I had to demand someone help me. No sense of urgency or consideration for the customers. Don't waste your time here.
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December 2023 by Lisa B.
Horrible wait time! I waited over 5 hours to complete purchase of a gun. Clerk sold me the WRONG AMMO! I bought a 22 and he sold me ammo for a 9mm even after I questioned it. No EXCHANGES ON AMMO EVEN IF ITS THEIR FAULT. I WILL NEVER SHOP HERE AGAIN!
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December 2023 by Dee L.
Great customer service. They are super busy since its EG but they do their best. All the staff are friendly and super helpful in the fishing and firearm area!
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November 2023 by Samson Ight
Horrible gun buying experience. You’ll be here all day. Half the employees at the counter aren’t even helping customers. Only for ppl buying ammo. There could be 20 ppl buying guns and no one buying ammo but still the other employees will just be standing there not servicing the other customers. First and last time I buy a gun here.
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November 2023 by Hannah J.
We stopped here on Black Friday, and the store is very clean. They were having issues with their registers but they were very apologetic about it, and it was out of their control
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November 2023 by Matt Fultcher
I recently had an exceptional experience at Sportsman’s Warehouse in Elk Grove. On Friday, Nov 3rd, around 5:50 pm, the cashier demonstrated unparalleled customer service. Her attentive questions ensured my needs were met, and she even sent another employee to the back to check stock on an item. This level of dedication and genuine support made my day. While I regrettably don’t recall her name, her outstanding service guarantees my continued patronage to the Elk Grove location. The staff’s commitment to customer satisfaction and positive atmosphere makes it a standout destination for all my sporting needs. Kudos to the team at Sportsman’s Warehouse in Elk Grove for consistently delivering top-notch service!
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November 2023 by Deannmerlie Derion
Went in today around 1330 for the following; information on purchasing a glock for the spouse, CCW information, ammo for my rifle, magazines, gun range information, and to purchase a cleaning kit.After waiting almost 2 hours I left frustrated with nothing. I received zero customer acknowledgment was only able to get CCW information from a sign posted in front of the counter. I believe it’s fair to say, “I will take my business elsewhere.”
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November 2023 by Adf G.
Went in today around 1330 for the following; information on purchasing a glock for the spouse, CCW information, ammo for my rifle, magazines, local gun range information, and to purchase a cleaning kit. After waiting almost 2 hours I left frustrated with nothing. I received zero customer acknowledgment was only able to get CCW information from a sign posted in front of the counter. I believe it's fair to say, "I will take my business elsewhere."
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November 2023 by Tung Ho
Sportsman's Warehouse at Laguna Blvd, Elk Grove, I must say it was an outstanding experience. The store had an extensive selection of outdoor gear and equipment for all kinds of sports and activities. The staff was incredibly knowledgeable and helpful, making sure I found exactly what I needed. Whether it was fishing gear, hunting supplies, or camping equipment, they had it all. The store was well-organized and clean, making it easy to navigate and find what I was looking for. I highly recommend Sportsman's Warehouse to anyone in the Elk Grove area who enjoys outdoor activities. It's a one-stop shop for all your sporting needs!
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September 2023 by AVENTURAS 4WDLOBO
The store is great you can find a lot of stuff, but the guys at the gun department are discriminators specifically the short guy working there they need some customers service classes.
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August 2023 by Jason Holt
Every staff member I encountered was friendly and helpful. Didn't complain about or act reluctant to spool my new fishing reel, which is a rarity for some reason.
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August 2023 by Stepan Trofimovich
Beautiful store and layout. Customer service was excellent. It had a variety of ammo, hunting, and outdoors supplies. Definitely will return.
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August 2023 by Joe S.
Should have read the reviews before heading here. Poor service!!! Actually, no service. Just walked in here at 2:30pm on a Tuesday afternoon. Store is empty except for the firearms counter. Looking to purchase a bolt action hunting rifle. They only have one guy working behind the gun counter! He's servicing customer #44 & I'm #47. I waited 5 minutes and he's still on #44. I'm not waiting 30+ min to look at a rifle. I tried wasting time by looking at ammo & prices but the entire aisle is blocked off because some employee has a pallet in there stocking the aisle. Shouldn't this be done before the store opens or after it closes? This is the third sporting goods store in this space in the last 10 years. I'm going out on a limb here and will predict that this iteration won't last any longer than the previous two. What's the point of having a service based business if you're not going to staff it with employees to sell the goods & services you offer? Makes no sense.
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August 2023 by Jose Tellez
These guys are awesome. Either Christopher or Tommy helps me out every time by coincidence. There is a guy from Tuners Florin that left that stupid place to work here. They always take great care of your needs, although it does get pretty busy as they can get understaffed at times. So if you're in a hurry, I suggest you make an appointment. Thanks guys! I wish you made commission on sales. Thats the only reason why I can't give this company 5 stars. Step your game up, Sportsmans Outdoors and pay your people right . Otherwise, great exp