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March 2024 by Vincent M.
Be careful with your card information. I recently went in to get 5g home internet. Was told I needed to use a debit card to receive a discount on my account. Gave them my card. 1 weeks later had fraud charge. I don't use my debit card for anything. Haven't gone to atm or used my debit card in the past three months. Everything on my account is regular auto pay. Be careful everyone
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January 2024 by Bronco
I used to be a Sprint customer until they were bought by T-mobile. I stayed with T-mobile for their customer service and cellular service. Both are excellent in most cases, and very few other providers have raised to the occasion to fix or offer me a better deal, so I stay loyal to T-mobile.On my recent visit to this T-mobile store, I needed an upgrade on my cellphone because I cracked my screen. The sales agent hooked me up with a new S23 device with insurance and a trade-in for a 24 month contract of $18 to my current bill, which is a premium account of 100 GB of cellular data per month per line.T-mobile has fixed the shortcomings of Sprint, raising my coverage plan and lowering my overall bill.Still a loyal customer.
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January 2024 by Tsyria Tang
We had a wonderful experience at this T Mobile today with Aaron! Our whole family was switching from Verizon and Aaron made sure we had the best deals. He was so patient and worked with us to understand the different plans we could sign up for. We were very happy with our experience. It took us a long time (mostly because we had a lot of questions) and he never seemed to be in a rush. Very personable and easy to chat with!
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December 2023 by Jeanette Ayubi
Corrected issues with patience, kindness and exemplary service!
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November 2023 by Siri C
I had issue with my sim card a bold guy at the store responded so rude and unprofessional even though I told him I came here because customer service suggested me so. Thank you because of you I just transfer my service to Verizon because I don’t want to support this rude guy
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October 2023 by MC S.
Purchased an iphone here recently and the experience was great. The workers were helpful and friendly. The wait was quicker than stated. I did hope the person helping us was more knowledgeable but he might've been new. I've purchased my last phone from here as well a couple of years ago and it was a good experience as well. I would return if they have the phone I want in the future.
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October 2023 by Ronil Prasad
Great service. They weren't able to help me but excellent service none the less
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October 2023 by Rita Salazar
Thank you T-Mobile. You guys are always nice and a great personality. You helped me by putting my screen protector on. Bless you ??.
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August 2023 by Teradej Chamnongvit
Bad service. The guy broke his leg bad Costomer Sevice
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July 2023 by Teradej Chamnongvit (Art)
Bad service. The guy broke his leg bad Costomer Sevice
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February 2023 by Angelica O.
Tanea was so helpful and efficient. She answered all our questions and was extremely personable! Thank you so much!
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January 2023 by Sam Larsen
I encountered the most unprofessional and a liar sales clerk in this shop. I went there a week ago and told him that I want to replace the backordered Iphone Promax. He told me I can have it replaced once I received the Iphone Promax. Tonight, I received the IphonePromax so I went to the shop to and I spoke to him again and when I told him that I need to have Iphone Promax replaced, he told me that I first need to return the Iphone Promax that I received. When I confronted him why he did not tell me that in the first time I spoke to him, he just non-chalantly said that "I must have told you." I will never come to this shop again!
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December 2022 by Nena Carmichael
Lam was very knowledgeable about the promotions. Very pleasant to work with. Refreshing since we left T Mobile because of a rude Manager a year and a half ago.
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November 2022 by Thomas Correa
Great customer service. They do get busy please be patience. They also have a good supply of screen savers in stock. Why the other stores in my area don't. Well no comment. I drive out of my way to get this great service
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October 2022 by Abbie P.
they are very nice knows what they are doing - great customer service . Just need more people because service can be a bit slow . Love the people who helped us
