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January 2024 by Mary Lencioni
They take the time and they look pretty.
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December 2023 by Stephen Bunch
’ve been a loyal customer of Tracy Nails for years, and it never disappoints. The service is consistently exceptional, thanks to Loni and Kathy. Their attention to detail, friendly demeanor, and skill in nail art and care make each visit a treat. The salon’s atmosphere is relaxing and welcoming, making it my go-to spot for pampering. Whether it’s a routine visit or a special occasion, Tracy Nails always delivers top-notch service. Highly recommend!
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June 2023 by Chanel Bishop
Love the services. Customer service is great. Love Kim who did my eyebrowsServices: Manicure
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May 2023 by laurie ferguson
Didn’t remove old polish put 1 coat of clear polish ..it was horrible unsanitary stay away from Ana ….eyebrows is on point!!! Return for that!!!Service: Manicure
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March 2023 by Roxi
I went there to get a simple gel nail polish, but she tried to convince me to get the "works" to which I declined.Four of my nails ended up unraveling at the edge prematurely, even though I had asked her to cap the free edge of my nails to prevent the polish from lifting at the tips.I went back and they fixed the one that broke first, I also asked her to reinforce all the other nails but she charged $5.Anyway, in the following days the other 3 nails unraveled. ?Adamantly do not recommend!
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March 2023 by Rosana “Roxi” Pea
I went there to get a simple gel nail polish, but she tried to convince me to get the "works" to which I declined.Four of my nails ended up unraveling at the edge prematurely, even though I had asked her to cap the free edge of my nails to prevent the polish from lifting at the tips.I went back and they fixed the one that broke first, I also asked her to reinforce all the other nails but she charged $5.Anyway, in the following days the other 3 nails unraveled. ?Adamantly do not recommend!
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January 2023 by Ellen H
Kathy is awesome! All the other techs are good and friendly too
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January 2023 by Summer Thomas
Went into salon and it wasn’t busy at all. Lily was amazing and so are my eyebrows!!! I almost don’t want to use her name she’s so good! I cannot wait to return! Thank you Lily!Service: Waxing
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October 2022 by L Williams
Best eyebrow waxing! Kim and Lily
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October 2022 by Lily T.
If negative stars were an option i'd give this place a -5. Kim is quite frankly one of most unsanitary technician i've ever come across, didn't see any licensing so you have to be careful in these places, they might have people working under the table. I've worked in this industry for a long time now and she is everything you don't want at a nail salon. It saddens me that my people gets a bad rep for "chop shops" it's because of fast technicians like Kim who gives people something to talk about. Let's hope we didn't leave this place with an infection this time. All in all count this place out and find another place in Sacramento to give your business to. Plenty of great asian run places who are honest in their work and kind to their clients. Those are the places we want to build up and support. Not people who cheat their way through life with quick unsanitary services to make a quick buck. Unacceptable. Kim, girl, a little advice, do better, I hope you learn a valuable lesson and make better choices, that's how you build a consistent clientele if you want to make out there in the real world one day.
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August 2022 by L916 J.
Nails: A bit over priced and they keep add more charges for things that have been included at my original place I go to. Paid for a little massage and that was a joke. Even though they did apologize, they took personal calls in front of you. They did respect that I said I wanted to get some waxing so when I was done, I was seen first from other customers waiting for waxing. Still loved my nails but not the price. Wax: Lily was AMAZING! I got my legs and eyebrows done which I LOVED. Will definitely come back to see Lily.
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August 2022 by Sheri Foley
This place was dirty, it needs to be cleaned up & sanitized. Also got my nails done by Jenny worst nail job I ever had. Three of the nails broke within 2 days awful. I’ve never had this happen. Went back in she wanted to charge all over again. She would not stand behind her work & tipped her $15 unsuspecting they would break. I would not recommend going to this nail shop in Elk Grove
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June 2022 by Michelle C.
Had a great eyebrow experience but afterwards I went back to the front and waited for a pedicure since everyone was busy. 3 people came in after me and got seated for pedicures and they were all walk ins. No one came up to me, no one asked me anything they just ignored me. Took my business elsewhere. I felt invisible. Wasted 35 minutes waiting!!
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June 2022 by Edgar G.
Terrible customer service. They rushed through my daughters manicure and was pretty rough with her and added extra design without my permission and paid more than I wanted to.
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June 2022 by Qiana H.
I wasn't impressed. So, I'll start off by saying that I've never been here prior to today. They took me as a walk in but there's a note that says "tip on cash only." I asked about this because I didn't have any cash. The lady, Jennifer, I believe, said don't worry about it but thank you for asking. Jennifer was not the one that did my pedicure- Anna did. It was the quickest, half-a$$ed pedicure, I've ever had. It wasn't even an hour. I left with my heels still a bit rough and she told me that I could do it at home. Wait, what? I asked her what am I paying for then? She got upset and started raising her voice, so, I did, too. The paraffin wax was put on and almost immediately taken off. She told me that she could only take off one layer which makes no sense because I paid for the callus remover. Now, if the water was hotter and my feet were soaked like normal, it wouldn't be a problem. Maybe she was in a hurry but don't take someone if you're in a hurry! She got an attitude and got loud with me a couple times. After I finished, I went to pay, then it dawned on me that she was all rude, probably cut my pedicure all short because she knew I didn't have any cash and she wasn't going to get a tip. Despite her UNPROFESSIONALISM, I went out of my way to tip her because no matter how begrudgingly she did it- she provided a service and I always tip. I ended up sending her tip via Apple pay and I think that she was surprised because she was treating me like sh!*. All of a sudden, she was "nice" to me. I will never return here and it's right down the street from my house. All Anna had to do was be nice but she was pissy and it was completely unnecessary and uncalled for. The finished product is just ok- I've had better. I won't be back.
