-
March 2024 by Lisa P.
In a distressing display of unprofessionalism and disregard, U-Haul's recommended movers failed to appear for our scheduled move, leaving us in an untenable position. Despite U-Haul's endorsement of this moving service, their response to our predicament was shockingly apathetic, stating there was nothing they could offer by way of resolution. This lack of accountability not only cost us valuable time but also resulted in significant financial loss, exacerbating an already stressful situation. The indifference exhibited by U-Haul's team towards our plight was palpable, with no genuine effort made to provide assistance or rectify the issue. It's evident that customer satisfaction and support are not priorities for this company, raising serious questions about their business ethics and integrity. Our experience serves as a stark warning to others about the potential risks of entrusting your moving needs to U-Haul and their recommended services. This experience has left us feeling abandoned and disillusioned, highlighting a profound lack of empathy and customer care. I cannot emphasize enough the importance of steering clear of this company to avoid a similar fate. Here's a visual testament to our futile wait and the consequent disruption of our plans, underscoring the gravity of our disappointment and frustration.
-
January 2024 by Shahid Stanikzai
Please don’t go to this U-hall. They behave really bad and they really disrespectful. When you rent a U- hall they don’t let you park at there parking lot even when it’s empty and they even warn you that we will tow your car.
-
October 2023 by Taahir Abdur-Rahim
Be very careful, I rented a truck from here and kept it an extra day, I returned the truck with no incident with the proper gas and in the same condition and payed the proper balance through my debit card on file. Fast forward a few months, I go to rent a pick up truck at a different location to move some things into storage and I’m notified that I’m banned from renting at U-Haul because of my previous rental at this location. I was completely caught off guard and it makes me wonder what the issue was…
-
October 2023 by Brock Rutter
I was curious how U-Haul could have such poor reviews but I get it now they make you park in the parking lot across the street when there is ample spaces available. It's a nuisance. I could understand if they were full but far from it. Attached is my motorcycle in a fairly empty lot. Would not give me keys unless my bike was moved.
-
October 2023 by Sayed Subhan
Levi and Scott were great !Customer service was on point , will return here for sure
-
September 2023 by T Stamps
The pickup and drop-off went very smoothly. I had no trouble with the truck; it was large enough to finish my move. I especially thanked the clerk who extended my rental as my move was delayed a few hours. I would definitely rent from here again.
-
July 2023 by Stephanie Oloa
Terrible, unhelpful, lazy attitude
-
June 2023 by Jouaxim Moua
Went here to dropped off couple Amazon items and this guy/owner he was clowning me for lack computer knowledge and he want to charge me more because I take too much his time. Now i know why this place has very low review. Don't go here if you are none white
-
February 2023 by Zakia Quattlebaum
Worst customer service ever I wouldn't recommend them to a dog!! The aditudes they give you is out of this world never again I wish I could get a refund for the poor service!!
-
May 2022 by Yna G.
This is my first time renting a Uhaul from this location. Terry, the manager, is very likeable. She showed me the mileage on the vehicle based on the contract paper printout as well as how much gas was in the vehicle. I didn't neglect to check these out when I got in the truck. The office was small, clean and refreshingly cool, because the weather outside was in the 90's. Pretty much a straight forward transaction. Their price is the same one you get if you do the app.
-
February 2022 by DeShaun Muhammad
Don't waste your time trust me
-
February 2022 by me j
Expensive but convenient.
-
February 2022 by Lupe Rodriguez
Very friendly and helpful
-
February 2022 by Dennis Farrell
Polite Employees, Seemed Pricy
-
February 2022 by Rajnesh Chand
Its not the greatest box store
