Ulta Beauty is the largest beauty retailer in the US, offering over 500 brands of cosmetics, fragrance, body, skin, and hair care products. Customers can shop affordable picks like Ulta Beauty Collection, NYX, and ELF, as well as exclusive brands such as Live Tinted, Wyn Beauty, Noyz, Polite Society, and Orebella. The store provides expert advice from beauty advisors, and offers convenient options like in-store pickup and same-day delivery. The Salon at Ulta Beauty provides a range of services, including haircuts, hair coloring, brow waxing and tinting, lash lifts, and makeup applications. Customers have had great experiences with the staff, praising their knowledge, patience, and excellent customer service. One reviewer mentioned an employee who went out of her way to help find a moisturizer and provided valuable skincare tips. Another reviewer highlighted the exceptional service from a cashier who was very helpful and shared the excitement of the customer's first Dyson purchase. Ulta Beauty is described as a "happy place" by one reviewer, who enjoys the monthly visits to get their face "de-furred" and indulge in relaxing facials with a talented staff member. The reviewer appreciates the kind and caring personality of the staff, as well as the overall welcoming atmosphere at the store, where they have even made new, friendly customers. Customers have praised the expertise and recommendations of the staff, with one reviewer expressing gratitude for the comprehensive assistance received in preparing for a music festival, and another commending the staff member's advice on addressing skin concerns and maintaining hydration.
The staff here went above and beyond to help me, thanks for making make up fun.
June 2025
Thank you Michelle for transforming my hair! She did a fantastic job.
September 2024
Kim was amazing! Went far out of her way to help me find a moisturizer when she didn't have to. Gave me a bunch of tips and was knowledgeable about skincare. Ladies and gentlemen, THIS is what good customer service looks like!