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February 2024 by Jason Paull
UTW does great work. We use them regularly for my job. Excellent service
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October 2023 by Big Daddy
Excellent Quality, great price, great customer service.
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September 2023 by Tim B
Was baited into ordering a canopy for my truck by a promised 4-5 week delivery. It actually took over 12 weeks without updates from them unless I called to ask. If I didn't need it as much as I did, I would have canceled the order through my credit card company. It would have been nice to get the warning of the possibility of taking longer. Other places were more honest about expected delivery times, and now I feel bad for not giving them my business. I may have still ordered with the long wait, but I had plans I had to cancel due to the huge delay. I won't be giving them any more of my business.
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September 2023 by Katherine
These guys are a joke I was scheduled out and waited over a month for them to install a fifth wheel hitch in a pickup truck. Finally got there, dropped off the truck and 3 hours later they called back and said they had ordered the wrong parts. I Had to take off work early to go pick my truck up that day because apparently it’s too ghetto to be left outside and there’s no gate. They said they would order the correct parts and call me when they got in. I waited a week to hear from them, never did, so I called and they said sorry we can’t do the job period I asked why, because they can’t put the hitch where it needs to be. So they’ve seen this truck twice and couldn’t tell me that a month and a half ago and who knows if they woulda let me wait longer with no heads-up basically wasted a month and a half of my time because they don’t know what they can and can’t do and would’ve waited a lot longer had I not called, ultra truck works sucks these guys are jackoffs
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May 2023 by Nolan French
Just bought a new Tacoma and needed a few modifications like a shell, roof rack, automatic tailgate lock, and towing components. Joe and Tanner have been great to work with and give wonderful advice on products. The prices are reasonable for the current market. When the local dealerships are taking their new inventory to this shop you know it has to be good.
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March 2023 by Isa Jaymes
Fantastic service, great work. Super stoked with how my bronco sport is coming along! Will be back!
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January 2023 by NYC TRILL
Best spot for truck stuff. They have tons of stuff to look at while waiting. Really good people.
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October 2022 by Ken W.
As always the fellas take care of business! quick service fair prices! The place to go!
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September 2022 by Daniel T.
You still have not called meI ordered a replacement rear window for my truck cap. That was more than 4 months ago, the part was never delivered to them or installed. I called multiple times on my parts nothing was ever delivered. On one call I discovered they forgot to order the part $770.00 worth so then They lied to me that the part was ordered, then he ordered it I called again and again still no part.Basically they are willing to lie to customers to get their money plain and simple. I can not recommend using this company for truck caps or parts. They owe me a huge apology and money for inconveniencing me and making me do their job.I hope everyone reads this and passes it along because they could have been honest out if the starting gates.I won’t take this down until I get the following:1) an Apology for lying to me.2) some kind of financial remediation for the delays, me having to remind your staff and basically tracking down the order details. I should not have to validate your put up with lies, poor work efforts,track it, make calls, etc.It will cost more to have this posted than to fix it and make things right.Fact: A dissatisfied customer will tell between 9-15 people about their experience. Around 13% of dissatisfied customers tell more than 20 people. – White House Office of Consumer Affairs
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September 2022 by Henry Blanco
These Guys are Amazing they went over and above far more then I expected, they took care of everything I asked for and did some extra items for me, gave me a great deal on everything, I had bought my front push guard & lumber rack & headache wire mesh & tool box & overload springs in the rear of my Toyota Tundra. They installed everything perfectly, and also sprayed in my tough coating bed liner. All for a great price. FYI they carry everything for your vehicles any truck jeep, car, they have it all, thank you again very much and I will definitely will be coming back, like I have been for the last 10 years
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September 2022 by Tommy Y.
Great job with my 6' rough country lift beautifully done! Would go back to Ultra Truckworks for any additional accessory needs.
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August 2022 by M A.
Great customer service! I bought a Retrax MX bed cover and it's freaking awesome! Great quality and flawless function! Thanks Ultra Truckworks!
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April 2022 by D E.
Very DISAPPOINTED in customer service and they try to RIP you off just to make money. I took my vehicle in to have the suspension, and everything looked at to see why my tire was sticking out farther than the rest. Elias at the shop told me it was because the leaf spring was bent, and they needed to be replaced to even the tires out. I had a hard time believing this because others told me the spring was not bent and it wouldn't affect the tire. But I went along with them because I figured they are local company with good reviews and want to support a local company. I took it in on a Saturday morning and we agreed that if they put the new springs on and it didn't cure the problem that they wouldn't charge me the $800 and would put the old ones back on. But, Elias assured me it would fix the problem. I got a call later in the day and Elias told me the tires were all even, vehicle was fixed and new springs were put on. I went to pick up the truck and inspected it before purchasing for the work and it was not fixed. Elias lied to me when he told me it was fixed so I told him and reminded him to put the old springs back on as they promised. This was at 11 am and they told me they couldn't do it and would have to bring it back in because they didn't have time. That also frustrated also me because they should have done it right away after the work was done because it was definitely uneven just by the visual eye then as they promised and because the Elias lied to me about it being fixed when it wasn't. He was very rude about it, didn't apologize and not professional at all to the point where he had me shaking, I was so upset. They also told me I could not leave with the vehicle unless I paid the $800 then they would reimburse me when I returned. I had lost all trust with them by this time so I made them write it on paper that they would reimburse me the whole amount when I bring it back. I brought it back the following week and Elias, very short with me, had a temper, wouldn't look me into the eye and told my relative lies about what really happened etc. A lot more happened, and I will NEVER GO BACK because they were very unprofessional, rude and lied to me and my relative. DO NOT SUPPORT THIS BUSINESS. I GUARANTEE eventually you will find out why, and all they want to do is rip people off, lie, and not care about you as a customer. I have never experience anything this horrible at a truck/automotive shop ever in my life and wish it upon nobody. Now, I pray they didn't deliberately damage anything while putting the leaf springs back on just to be jerks as they proved to be. Time will tell. They tried to rip me off and got caught and horrible customer service. I also reported this to the BBB and The Bureau of Automotive Repair because this is beyond unprofessional.
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March 2022 by Kev
I was quoted between $125-$195 to do wiring on my truck.when I picked up my truck I was only charged $62.50! What a pleasant surprise. Thank you, great job!! ?
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March 2022 by sean forehand
This is where you want to take your truck or Jeep. Good people with experience.
