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March 2024 by mojo mojo
Friendly staff. Answered all our questions satisfactorily.
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February 2024 by Mikaela Beims
It's an odd post office. The door is easy to miss, and you can't get to postage here. Just pick ups and drop offs
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October 2023 by Stacy Huizar
Needs to open up earlier then 10am & tired of coming here to get my mail or packages because a post man is to lazy to do it
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October 2023 by Sahaj Singh (Khaira)
This is NOT a full service Post Office where you can purchase stamps or mail packages. This location only offers pickup for missed deliveries and for dropping off pre-paid packages. Do not go here expecting a full service USPS office.
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June 2023 by tuan nguyen
I appreciate for their service however I doubt their work reliability. I found my neighbor's mails in my mailbox sometimes and also my neighbors sometimes brought me my mails from their mailbox. I could never get hold of them when I called them.
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April 2023 by Bill Holland
The clerk initially did have difficulty finding my package, but a fellow employee quickly found it.
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April 2023 by Cha Vang
Never picks up the phones so you can't get a simple question answered. You have to drive down to the office or stalk your mail person.
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December 2022 by Gillian A.
This particular post office is more focused as a distribution center with only one clerk station for customers. One clerk station means that the line can be completely at a standstill as the clerk tries to figure out a complicated issue like locating a lost package. Very friendly staff though. I received a note in my mailbox to either pick up my package here or schedule a redelivery since the mail carrier at the time couldn't find a secure place to drop off the package. Knowing how this post office functions for customers I think I'd just schedule a redelivery next time lol.
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December 2022 by Rai Vu
Terrible delivery service. My item was out for delivery and they left a note about a missed delivery. I checked the status of my package online and apparently that was updated at 2:11pm. It's the weekend and I can't even reach the office because they are closed now. My husband was at home all day and no one rang the doorbell. I don't know why they didn't utilize our mailbox either. This is extremely inconvenient to now have to pick up my package myself with my already busy schedule or process a redelivery when they couldn't do it right the first time. Lazy delivery workers.
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December 2022 by nancy
I try calling 15 times and it just rings . Horrible service. Our mail came at 5 then 6 and now after 8pm everyday. This is ridiculous. People are waiting on important mail.
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December 2022 by victoria ruiz
My mail has not been delivered in over a month!!! They holding it for some reason! I’m waiting on so many things just moved here and can’t find my mail! At this point I’m as told by many costumer service I should have my mail and I don’t can’t get ahold of no one and don’t know what to do!
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December 2022 by Tonacitli
Takes for ever to get mail, no one answers the telephone and hours are not convenient for a day working person.
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December 2022 by Janan Karemi
The worst customer service and very disrespect people unpolite they don't have any minor at all this location should be closed for ever
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November 2022 by Heather M.
They never answer the phone. It seems routine to just ignore the sound of the phone. The lady at the front desk has a huge attitude problem. On multiple occasions I have witnessed her unprofessional behavior towards the people who have come to get their mail.
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September 2022 by Seve Gutierrez
My package supposed to be delivered on the 8th of September in Elk Grove, instead the sent it back toSacramento than toRancho Cordova than back to ElkGrove on the 9th out to be delivered than find out it when back to theElk Grove office. I have been waiting for the board for my AC supply fan for 2 weeks now with out AC. Thi is ridiculous. USPS ID A JOKE.
