Victra, a Verizon Authorized Retailer in Elk Grove, CA, is known for providing friendly and professional service. Customers appreciate the knowledgeable staff who help with a wide range of devices, including phones, tablets, and wearable technology. Many reviews mention staff members being helpful, patient, and explaining everything clearly. The store offers a variety of products and accessories, and the team is dedicated to making the experience smooth and enjoyable. Customers also note the store’s welcoming atmosphere, with staff offering water and engaging in friendly conversations. Overall, Victra focuses on connecting technology to life in a trustworthy and fun way, ensuring customers leave satisfied with their new devices and deals.
I haven’t been in a Verizon store in many years, done it online to skip the hassle and wait. Decided to go in since I’m in the area. Worked with Drake today. Although they were busy, the 2 man show was able to multi task but not rush the customers. I upgraded a line and went out with a new watch. Keep up the good... read full comment
January 2026
Drake has the best customer service. Same for his staff. Drake was very professional, intelligent (knew his product) and gave us unbelievable price. We brought over 6 lines from AT&T and now have better service and phones with cheaper bill at Verizon then we had at At&t. Go to Drake for the deals.
June 2025
Maranda Simons was Awesome! She held my hand the entire way through the process of securing service for new 3 phones and iPad. It was the Best service experience I have EVER had at a mobile phone company!!! Thank you Maranda/Verizon SO MUCH!!
