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February 2024 by Richard Thomas
Justin was very helpful and patient. He was pleasant to talk to and very efficient while transferring the data, pictures and contacts.
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December 2023 by sailorvn1
I went to this store to get upgrade on my phone. They told me they have a promotion when I upgrade my phone with a free tablet, After 1 month, I received my bill with a bunch of charges as the tablet was not actually free as they said. I went back to the store and talked to the manager twice about returning it, unfortunately, they gave me a run around. I was scammed into a 3 years contract with the tablet. These people are not honest. Do not get scammed by them
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December 2023 by evangelina campa
The customer service I received while I was there was amazing I got exactly what I needed I left VERY happy and I am definitely going to be coming back ??
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December 2023 by torn saeteurn
Best experience with Verizon ever! Justin went above and beyond to take care of our needs. He made sure that our bill wasn't being charged for things we didn't purchase and that we were taking full advantage of current promotions. He made the visit easy and friendly.
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December 2023 by Scott Fulton
I was having issues with my old phone and decided to upgrade to a newer phone and Chris at the Verizon store on Calvine and Elk Grove- Florin was very informative and knowledgeable. It was overall a good experience.
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November 2023 by Francisco Corona
The phone service I received exceeded my expectations.Checked in and was called up to receive assistance within 5 minutes.Justin was professional , efficient, and knowledgeable.Resolved my issue in no time and answered my questions.Thank you Justin and Larry for the value you provided me.
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November 2023 by Francisco C.
The phone service I received exceeded my expectations. Checked in and was called up to receive assistance within 5 minutes. Justin was professional , efficient, and knowledgeable. Resolved my issue in no time and answered my questions. Thank you Justin and Larry for the value you provided me.
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November 2023 by Lety Burns
I was helping by Larry a bilingual sales associate..the help was excellent and his kindness and patience was outstanding..thanks to Verizon for having great people..like Larry.
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November 2023 by William Ng
Even though he was by himself with many customers he was able to do the dance of accommodating everyone without anyone feeling neglected. Great job.
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October 2023 by Daniel Zeinali
Very dishonest people. Took my phone there and explained that I my phone has no data and says no SIM card available and I have already talked to Verizon customer service multiple times and they everything for few days and at last said go to one of the stores and change your SIM card. Xavier.R listened to me but he didn’t replace the SIM card and tried to troubleshoot it through Verizon customer service. All he did was the “reset network settings” which I already had done many times and phone works for 10-15 minutes and back to SOS only. He charged me $39.99, and I asked if he did change the SIM card and he said yes but he lied ?. After reaching home my phone didn’t have a data again. Next day when I went there, explained everything to another guy and he understood and replaced the SIM card and said SIM card is free and looked at my receipt with confusion! But he didn’t refund what Xavier. R charged me. Don’t recommend this place, find another store. Dishonesty won’t pay for a long time.
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September 2023 by nani almonte
Chris & Justin were very helpful. I appreciated the time they took to look into all details to make sure I got everything I needed.
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September 2023 by Rochelle T.
We were in need of upgrading our phones. We went into this store and Chris and Justin were great. They took the time to explain everything to us and were able to get us great deals on our purchases. They even reviewed our current plan and recommended ways that we could save and get additional services. They were very patient when we asked a lot of questions. I would highly recommend this store to anyone needing a new phone!
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September 2023 by Miguel Briseno
Had a great time went in looking to see there offers and i got reeled in walked out w a new iphone and apple watch our helper was very professional funny and welcoming a great worker ?
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September 2023 by my nguyen
Christ is very patient and know his stuff. He explained everything for me. Highly recommended.
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September 2023 by Dave wdmace1954
Very helpful, courteous and explained all options of purchasing. Straight shooter.????
