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September 2022 by Darlene Little
My husband and I came to get some batteries and a young man by the name of Andrew ask us if we needed any help, into speaking with him he also inform us about the phone repair service that Your company provides because I was complaining about my phone while he was helping us look for batteries, I mention to him that my screen was broken and my button on my phone was not working correctly after I had my phone work on at another repair store, he took my phone repaired it completely I was to happy and could not believe how caring and supporting to my concerns he was and did a fantastic job!! And it cost a lot less than what I paid the other company, he is amazing and a great asset to this company Thank You Andrew I will always share your awesome customer service and will always be a dedicated customer thanks to you a raise is definitely needed for his services.
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February 2022 by Eric Salamanca
Give Aiden a raise! He actually tried to help me and did his job well. The short guy told me my screen was unavailable even though their system said they did. Aiden went in the back and brought it right out. Short guy tried that on the next customer with a new iPhone too. I would rate 5 stars but it depends on who you get to help you.
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November 2021 by Jackie Heath
I have had several eyesight batteries that needed replacing and they always have them in stock. The staff is very professional and helpful. I'm usually in and out within about 5 minutes.
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June 2021 by Josh Anderson
Made an appointment online for cell phone repair. Danny called and told me how to fix my issue over the phone without me even coming in. Saved me a trip and a repair cost. Thank you so much will continue to use this store for all my repair and battery needs great customer service.
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May 2021 by Bfitgirl
Too expensive. Go somewhere else.
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February 2020 by Kenneth Salazar
This place has terrible customer service and broke my phone. I paid $93 for a simple screen replacement. Left and found out the light sensor wasnt working after their repair. Went back they apologized said they fixed it. I left and found out my camera wasnt working! I went back and they tried working on my phone for almost 2 hours they said sorry we can't get your camera to work before I got into my car I realized my phone wouldn't turn on. I went back in and they said sorry that they would have to send it off and it would cost more money. I spoke to a manager and he apologized and said no because it was their fault it wouldn't cost me extra. So they sent my phone off that was on 1/4/20 I've had to buy a temporary phone in the mean time. they still have my phone and are just making excuses at this point. Seriously considering small claims. These kids obviously don't know what they are doing and if you'll notice almost all of their reviews come from accounts with a single review as in fake reviews.
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January 2020 by william wilson
Phone cord broke off in iPhone . Fixed in 2 minutes for free. Very nice people
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July 2019 by andrea fong
It’s all fixed. Great service and I still am the only one with my lock code. I highly recommend this store if you drop your phone on tile frequently like me. This is my second screen and the manager honored the warranty on my battery even though it had expired a few days ago.
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July 2019 by Ron Northrup
Nathan was awesome, he had my phone fixed in no time, it worked like a charm. I highly recommend this store, all of the people that work here are very professional, and courteous . I have been coming here for years and have never had a bad experience.
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June 2019 by Mindy S
I have always had problems with my iPhone 6s battery. Apple claimed the battery is too hard to replace without breaking the phone. They fixed it in 30 minutes and the new battery works better then the new phone iPhone gave me! They were all so nice there and it was a wonderful experience and I’m happy I got a new battery and did not have to worry about the cost of a new phone!
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May 2019 by Ruby Taylor
Had my iPhone battery changed. Very pleased with the quick service. Also cleaned my charging connection. Thank you!!!
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May 2019 by James Reedy
As I entered the store, The customer service associate seemed a little serious. But after he told me what my issue was and how much it was going to cost, he lightened up. Still some what serious but much more comfortable to converse with. I felt totally at ease with the cost and professionalize service. I had brought my I-phone to them, It would NOT charge. Right away I was telling them that I needed a new battery. Arden checked out the phone and instead of just selling me a battery ( which was not the problem) he went right to the problem. The charging port had worn out. They had one , also impressive considering the age of the phone. I left and in about an hour they called me to say the phone was ready for pick up. I want to thank them, GREAT JOB!! I will visit this location for any my further needs . Awesome place to do business with. Thank you!
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March 2019 by Johnna Marosky
I took my phone here for a screen replacement. Their service was very good and fixed my screen pretty quickly. They were friendly and made sure to inspect all functions of the phone before and afterwards. The price was less expensive than APPLE so it overall turned out to be a good deal!
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February 2019 by Catherine Christian
I dropped my iPhone X on its face this afternoon and the whole screen cracked. I brought my phone to Batteries Plus at 5pm, and by 6:30 it had been repaired and was functioning perfectly. Great and quick service!
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January 2019 by Echo Doto
From the moment I walked in the store from the time I came back (1-1/2hr) it was very easy and stress free. No up sales no hidden fees and best of all my iPhone 7+ is like brand new. Also so affordable it was well far less to fix and make like new then to buy a new phone and have to upload everything. I will definitely be back