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February 2024 by Lynn A.
You know what would be great? If they answered their phone during business hours. I have a simple question that is not addressed by the completely useless automated system and I can't get through on the phone. So now I have to go down there in person on my bike, in the rain, when I'm sick. The service at this pharmacy is deplorable, even by CVS standards.
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February 2024 by Jenni Hoang
I don’t understand why but every time I go here there is always a huge line. I’m currently standing in line right now with only one person in front and it has taken over 10 mins. They are constantly understaffed. Do yourself a favor and use the pharmacy at Safeway down the street. They are much more quick and efficient there.
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February 2024 by Matt Bean
Slowest pharmacy ever.
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February 2024 by Leizyl Romero
You can’t schedule a Covid vaccine online or by phone at this location. The website and says they do walk in only. I called the pharmacy ahead of time to see if it’s available and if they’re available for walk-ins. You can’t reach anyone by phone but the automated system says they have it and to just walk in. I tried to get the vaccine. They said they don’t have it and offered to schedule an appointment. I’ll just go to my PCP. I was able to schedule an appointment last year at the Target in Alameda online without any issues. I don’t know why this year is difficult. ? I wish I was able to schedule it online like last year.
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February 2024 by Mahdi “Ehsan” Nabiyouni
Marya helped me in the pharmacy and she was kind and helpful
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February 2024 by Mark
Needed medication immediately for an emergency and ran from work to make the 6:30 closing time. Arrived at 6:10 and it was closed lol. Very cool.Edit: The staff are very kind though! They have been patient with me through a lot. I feel like my issue is with management / whoever gives the okay to close so early or is responsible for short staffing.
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January 2024 by Aron Araya
Great customer
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December 2023 by Jeffrey Taylor
Long lines for pickup. Manager needs to hire more help. Staff is friendly and helpful.
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October 2023 by Rob Lim
Garbage pharmacy. Staff turnover is high, they’re constantly reassuring me they’ve done something when they haven’t. Lots of mistakes with billing. Do yourself a favor and go somewhere else - it’s not worth it, even if they are conveniently located. You’ll end up coming back several times for the same script or waiting for things to be ordered, since it’s not a full pharmacy.
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September 2023 by Ivy Hume
This pharmacy has gotten progressively worse since I started using it 2 years ago. The hours are terrible (short). They open at 10 and 11 am. Forreal?! Im from nyc where pharmacies open before 8. For people that need to work. Seems like everyone in the east bay uses this pharmacy so I wonder why they can’t afford to staff for longer hours. The staff seems all new and recently replaced. The line is typically up to 20 minutes’ wait. I bring a book. Even if you pick an odd time to come, like I did today, 10 am on a Tuesday, the line is unmanageable. At this time today the line was 5 deep and the pharmacist spent 5 minutes talking to a single customer about the smell of her lotion and wistfully described how it reminded her of her childhood. Are you serious with this right now? As a New Yorker I find this “friendliness” false, ridiculous, and lacking compunction—wouldn’t it be friendlier to move speedily to get people through the line? My goodness. Thankful they transferred my script elsewhere so I never have to wait in this line again. I suggest you do the same. I also would add that I have had two separate doctors complain about the prescription system. They no longer take any phone calls from doctors whatsoever and everything needs to be done online. Sounds great if you’re in an emergency (!). No thank you.
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August 2023 by Abdul Idris
The nice lady at the pharmacy was able to get my medication filled within half an hour even though the shipment had just arrived. Thank you so much for not sending me home empty-handed!!
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August 2023 by Abdulfatah Ismail Idris
The nice lady at the pharmacy was able to get my medication filled within half an hour even though the shipment had just arrived. Thank you so much for not sending me home empty-handed!!
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April 2023 by Claire Yoon
ZERO STARS.THEY DO NOT ANSWER THEIR PHONES. THE CONTINUOUSLY PUT ME ON HOLD AND AFTER HOLDING FOR 30 MINUTES, THEY HUNG UP THE PHONE WITHOUT SAYING ANYTHING. TERRIBLE CUSTOMER SERVICE!
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February 2023 by Jacob Williamson
Wanted to leave a review for Charlie at this pharmacy. He was super helpful and helped explain some strange insurance issues after other employees weren't able to do the same. I really appreciated his help and it helped make my Target CVS experience a positive instead of a negative. Thanks :)
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February 2023 by Iris G.
Joel is so professorial and care about the feeling of patient when i do the flu shot and vaccine.Really appreciate about it!