FedEx Office Print & Ship Center in Emeryville, CA is a one-stop shop for small businesses, offering printing and shipping expertise along with services like copying, digital printing, signs, passport photos, and online notary. Customers can upload documents online for convenient pick-up. The location itself is noted as clean, well-illuminated, and easy to get in and out of, though parking is limited. Customer service experiences vary significantly. Many reviews highlight incredible, patient, and thoughtful service from staff members who provide excellent detail, focus, and respect, even for complicated orders, creating the best customer experiences. However, other reports are very disappointing, describing inconsistent information about fees, self-service machines that are not working, and frustrating waits where staff assistance felt lacking. This results in mixed feedback, with the location having great potential but inconsistent execution in customer interactions.
I was greeted very quickly and the customer service was excellent. I was very impressed.
April 2025
I am traveling and needed to ship a package, I had no supplies.
The staff was welcoming, friendly, patient, and helpful. They made the process fast and easy and even helped me print a few documents. Multiple staff members helped me with the same level of care and attention.
Thanks to the staff there!
October 2024
My experience at this location has been great. The agents are very polite and helpful.
