FedEx Office Print & Ship Center in Emeryville, CA is a one-stop shop for small businesses, offering printing and shipping expertise along with services like copying, digital printing, signs, passport photos, and online notary. Customers can upload documents online for convenient pick-up. The location itself is noted as clean, well-illuminated, and easy to get in and out of, though parking is limited. Customer service experiences vary significantly. Many reviews highlight incredible, patient, and thoughtful service from staff members who provide excellent detail, focus, and respect, even for complicated orders, creating the best customer experiences. However, other reports are very disappointing, describing inconsistent information about fees, self-service machines that are not working, and frustrating waits where staff assistance felt lacking. This results in mixed feedback, with the location having great potential but inconsistent execution in customer interactions.
I love this FedEx store. Ive never had any issues. I used this location to mail out my expensive engagement ring for a cleaning and they reassured me when it would arrive etc. Great customer service every time ive went to ship something. Quick and easy as long as you have everything together ahead of time!
July 2026
Shoutout to Jorge, the manager, and the whole crew working around 4pm on Monday, July 27. Incredibly helpful, patient, and kind individuals all around! I, along with a handful of other customers, had complicated requests and they handled all of them with ease.
June 2026
printing machine didn't work, but employees were really nice and helped out right away
