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December 2023 by Kendra F.
I have to give Old Navy a 5/5 for value. When it comes to needing basics such as leggings, tees and scarves, I know I can come here. Simple work pants? They've got you covered. Earning Old Navy cash to use toward future purchases really feels like a steal to me. I've been a loyal customer for years. On one lovely day in November I was doing some gift browsing and shopping in the shopping center, hitting Marshall's first, then Banana Republic, then Old Navy. I was looking for the basics - leggings, l/s tees and beanies. I trusted old navy with my shopping life needs and they saved me! The line went by fast enough and I was almost on my way out until I spotted the same exact faux leather jacket I saw at Banana Republic, but they didn't have my size. So you know I hopped back in line and got my 50% off jacket. I earned enough Old Navy cash to make myself feel less guilty on spending money on the things that I "need." I got more scarves, several pajama pants, mocassins and more beanies.
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December 2023 by Comanda Oy
This store is clean, well stocked, and friendly staff. Shout out to my cashier today, Rolo, who was efficient, took time to explain how she was going to process my particular transaction, and was very friendly!
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November 2023 by Stephen G
This Old Navy has a great selection of clothes that are reasonably priced which creates great value. This particular one is very clean and has friendly staff.
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November 2023 by Darda White
Always clean and have what I need. Staff is pretty helpful also.
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November 2023 by Kevin Alexander
Great service and plenty of clothes to choose from and low prices.
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November 2023 by WH Hartmann
Well stocked store with lots of styles and colors.
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October 2023 by Chenoa D.
I had an awesome experience today at this location with Lee, who I'm assuming is a store manager. They saw me attempt to return two shirts with another associate which ended up being done incorrectly, only giving me store credit a quarter of the amount of what I purchased. I immediately came back in once I saw the mistake on the receipt and Lee stepped in to help me as soon as I walked back in. They ended up giving me not only all my money back in the original form of payment but also a gift card! They spent probably 10 minutes searching my purchase up by every means necessary to make sure I got every penny back. Thanks so much, Lee, you rock!
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August 2023 by Precious Phi
Workers at this location need to be trained on how to treat customers . Asian lady who barely speaks English was extremely rude when i asked for restrooms code . She said the code which I could not understand. I asked her to repeat it . Then she said I already told you and not going to repeat again . Lady at the fitting room in yellow dress was also rude . Never coming back to this location ..
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July 2023 by Graciela Munoz
Employees so nice and friendly
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July 2023 by Ms. B.
I went in to the store to look for some work clothes, and I noticed that a lot of the clothes had stains on them as if they've been previously worn, stains and rips, I let the associates know, but they seem to be pretty unfazed, it happens when people try on clothes, nothing we can do. I am pretty sure selling stained clothes isn't the solution either? The dressing room also had urine in it and it's just a really nasty and unclean, old navy.
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June 2023 by riomar limpin
Old navy is a great store, lots of discount save money and I'm happy with the clothes, thank you navy
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March 2023 by Lora Torgessen
It's obvious that the staff love working there. They are always friendly, knowledgeable and helpful.Their store is always neat and tidy, even the sale racks!Best Old Navy in the Bay area.
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March 2023 by monica ortiz
Great customer service by Jenny :) had a smooth exchange transaction for some jeans
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March 2023 by b jAXON
Very well stocked with friendly associates.
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March 2023 by Abby F.
Not gonna drop a name, but one of the employees at this place was taking likely what was a bad day for her out on me, and ended up making me grumpy too. When I walked in looking for some business clothes, one associate asked if I needed anything or a bag, and I appreciated that. The overall experience was fine until checkout. I was having a fine time paying for my clothes until the woman (not the same one who greeted me) asked if I wanted to open a store credit card.I said "No" and I don't think my response was anything out of the ordinary. The woman goes, "No? No? You don't just say no. A no thank you would've been nice". BRUH WHAT? and then she was rude and wouldn't even look at me the rest of the time I was there. Sorry that was just a really weird experience.
