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February 2024 by K. T.
Pretty good place for shopping with almost 50% discounts. The only issue is the annoying beeping alarms all over all the time
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February 2024 by Brett G.
Love this store Great store- love the deals and the fast checkout, bathrooms were clean and the associates were very nice
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February 2024 by carlitos perez
Good prices, brands,friendly stuff.??
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February 2024 by michael simmons
Good selection for a tall, big, man.
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February 2024 by Karl K.
We purchased a few things at the store and unfortunately forgot the credit card at the cash register. Returned in a few minutes and the cashier gave us the card back. A few days later we noticed a second charge on the credit card from that day for $98. One of the store supervisors told us that the card was left in the card reader, and the next customer's purchase was charged to our card. I tried doing this to verify if it is possible, and actually it doesn't work. When I called customer service, they said in a condescending way that it is our responsibility and didn't even try to help. Clearly Ross doesn't care who they get their money from and how. We won't be shopping at Ross again.
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February 2024 by Ryan Kershaw
One of my favorite places to shop. They always get new stuff in and at a good price. Haven't been to the mall in years
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January 2024 by Kawehionapua Y.
Ciara, thank you for your friendly demeanor and great customer service. Store wise, it was clean, the shelves were not as cluttered and messy as you expect in one of these stores. All in all, it was a good shopping experience.
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January 2024 by Chad Avellar
Bought new sneakers here, good experience
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December 2023 by Michael Davis
This was the nicest Ross I have ever been to, went with my paramour, Christmas shopping.My BabyGirl asked me to stand in line, after my experience at the Ross in San Francisco on 4th and Market, I thought this was a good idea. Several hundred customers IN LINE THERE, only 5 cashiers working out of 25 lines. That Ross is a total failure in customer service.This Ross in Oakland was cleaner, more selection, and almost no wait time, despite the long line. I had to let a bunch of people pass me to hold the spot!Wished everyone a Merry Christmas though! At least this store played Christmas music! I was singing while waiting for she who I pray will say yes when I ask her to marry me, BRUNO MARS sang this perfectly and summed up my feelings to the nth degree.Babygirl actually just did not want me with her, she was getting my Christmas gift(s?)…Smartest woman I have met in 45 years, and the most adorable cutie I know!MERRY CHRISTMAS EVERYONE!!??? ?? ??❤️???
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December 2023 by Kevin Kunze
Great prices and amazing selection. The checkout line is always packed though
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December 2023 by Anabertha Begines
Ok this is all diferent yo espeak 1 thing this stores then have yo put more organicecion un the stores thanks
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November 2023 by Michael Lowes
I had my back pack with me. I asked loss prevention if I can leave it in the front of the store. Because when I bring it with me loss prevention always profiles me and thinks I am stealing. She said it would be 100 percent safe and I had nothing to worry about. 10 minutes later she comes up to me and casually tells me somebody had just stole my backpack..$2,000 gone. Still no help from ross on making things right. Absolutely ridiculous.
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November 2023 by Racquel A.
They have 10 check out counters but only 2 are functioning at a time on a busy evening. Ross in general should improve their game. They are falling way behind TJ/Marshals
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October 2023 by Adriana Perez
Came in here looking for work blazers, ended up coming out with some nice warm long sleeve sweater coats with really nice patterns. As soon as I was ready for purchase, I went to get in line, and it was exaggeratedly long. They had plenty of people on the registers, but it wasn’t enough. There needs to be a better system in place because that line went on forever. It almost makes you want to leave, and a few people did leave.So I would ask Management to look into that because we were there for longer than expected. There’s no easy In-N-Out purchase. You will need to double your time if you’re adding the wait time in the line. Mind you, this was a Saturday, it’s possible that during the week day hours there’s a better flow.
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October 2023 by Marika Kuprava
There was a big line of customers waiting to check out, and the CS rep was very tired but very professional and nice while doing her job. You should make sure there are at least 2-3 registers open to provide healthy work environment
