-
February 2024 by Yvette S.
HIGHLY RECOMMEND! This place is fantastic! I drove all the way to Emeryville from San Leandro based on their good reviews, and it was TOTALLY worth it. They were friendly, PATIENT & EXTREMELY knowledgeable & skillful. Really can't over emphasize how knowledgeable & skillful they were. A special shout out to Yazmin, who went above & beyond to take care of our needs. I was really impressed with her knowledge & tech skills. That girl REALLY knows her stuff! Thanks Yazmin!
-
February 2024 by Leanne Alaman
BEST T-mobile location. The staff is the friendliest, most helpful, and least stressed out of the 3 locations I’ve been to. I only come here now.
-
February 2024 by VERY Petty
The staff there were very helpful
-
February 2024 by Ethan Humphreys
Mike helped us with a ridiculous issue and went so far out of his way for us. I am so grateful for him.
-
January 2024 by Claudia M.
I went in to upgrade my phone and from the beginning the customer service was outstanding. Hector the rep an the manger were great. They went out of their way to make sure i got all the savings. They stayed an hour past to make sure my transfer went smooth I definitely recommend this store.
-
January 2024 by Rolette Findley
Larmar has an excellent attitude even though the wait was lengthy. Mike an Frankie are excellent
-
December 2023 by John Larkin
Very efficient and masterful at getting me sorted out and de-vexed. They installed the future for me while I watched and helped. So nice that they are nearby TJs as well.
-
December 2023 by Betty Boo
Vanessa was a very professional, kind, understanding person. With an understanding personality. And it's wonderful to see someone take pride in their job. Also, Frankie, and Eva are superb, kind cause I took up a lot of their time, and they stayed with me as I asked a whole bunch of questions. You have a wonderful crew here at Emeryville and I recommend this store and team!
-
November 2023 by kelly martinez
Londo was amazing. My phone was inoperable and his expertise got me back going again. The entire staff was very friendly and knowledgeable and they will definitely be my go to store!!! Amazing. Thanks Londo. Made my day!!!
-
November 2023 by LEON T
Ty so much to Frankie for being patient with me! She is an outstanding employee! Kept her composure well while busy in the store. Thanks for your proffesionalism and you also gave me information on deals and I appreciate that! Ty so much!! Will be back to try out the home internet!
-
October 2023 by Taneika Geegan
My experience was amazing!!!, Mike and Frankie helped me get my phone service back up and running within minutes. I recommend this location
-
October 2023 by Callie Royster
Lamar and the whole T Mobile team were so helpful during my visit to upgrade. He and the whole staff are experts in their field with exceptional customer service.
-
September 2023 by Alexis Mercado
This location has some of the most friendly and helpful staff. So thankful that Lani was able to assist me with upgrading my phone and even giving me other options for my family plan. She takes her time and is thoughtful throughout the entire process. I appreciate her time — would come back again if I needed anything.
-
September 2023 by Anida Weyl
Mike B is just amazing. He really knows the products from all angles.i can't say enough about how friendly everyone I encountered he was not how great the service is. This is definitely my go-to phone store!
-
September 2023 by Nicholas H.
The T Mobile expert I spoke to was Frankie. She was awsome to work with and she helped me with my problems. Very sweet and quick to answer any questions I had. Thank you.