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September 2023 by Eli S
Not sure who teaches these youngsters customer service skills! They are amazing! Polite! Friendly!Very helpful and very knowledgeable. And not one bit overbearing. Awesome peeps! My daughter, my son and I have been here a million and one times and never one bad experience. Whoever is teaching them how to treat their customers should make their training available for other stores to learn and take notes. Great job!
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October 2022 by Jesus Toscano
The workers here are always dope and helpful
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June 2022 by Dan B
Talk about a terrible unorganized unsafe environment to shop at where employees are trained to watch anyone of color. Management is a joke here and their values are all about profit. Skip this wannabe skateshop and shop local boutiques. Fresh and Fitted next door is way doper.
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November 2021 by Gabriela Christy
I just want to come on here and say how thankful I am to the two gentlemen who were working on 10/28/2021 at around 7:30pm. While I was shopping in the store , a guy came up to me and started hitting on me and I told him no about 10 times and I started getting scared for my life because this guy wouldn’t take no for an answer and they realized I was scared and helped me and got the guy off my back. I was seriously scared for my life and I’m still spooked and I don’t know what I would have done if they weren’t working that night! Thank you guys !
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October 2021 by Gabriela C.
I just want to come on here and say how thankful I am to the two gentlemen who were working on 10/28/2021 at around 7:30pm. While I was shopping in the store , a guy came up to me and started hitting on me and I told him no about 10 times and I started getting scared for my life because this guy wouldn't take no for an answer and they realized I was scared and helped me and got the guy off my back. I was seriously scared for my life and I'm still spooked and I don't know what I would have done if they weren't working that night! Thank you guys !
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May 2021 by ICYJ
Just an over all Awesome place, with friendly employees… :)
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April 2021 by Ruby V.
Slim pickings at this store :/. I showed up at opening in hopes to find a last minute birthday gift but left disappointed. The sales associate was kind and attentive to any questions I had. The store was well organized and stocked. However, the store lacked diversity. It had been a while since I stepped foot into a Zumiez. What I liked about Zumiez in the past was the various brands of clothing they carried. This time was different. They seemed to have just a lot of primitive and Santa Cruz brand clothing for men.
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March 2021 by Ulysses D.
The worst Zumiez I've ever been to. Non-Existing customer service. I'm a big fan of the sock selection at Zumiez, but was met with an aggressive little boy with curly hair. I was simply looking at a pair of socks and was told not to cross past the counter, even though product is available to shop and grab. The store seems to get a ton of incidents and they don't seem to prioritize the customer, as that is their job. PLEASE RETRAIN YOUR IMMATURE AND NON-EXPERIENCED CUSTOMER SERVICE ASSOCIATES.
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January 2021 by Tony Magana
All the stuff are very good quality. Skateboard last very long and the cloths and the shoes are very cool and very cool quality
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January 2021 by bossy barbie
I don't like when I go in a store and the people that work there follow me around the store. I shop here often but today I'm dressed down with mask on. I will not be back in this store location. Probably not zummies at all
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October 2020 by Me
Staff seemed annoyed and impatient for no reason. Eye rolling, groans, low energy, and it wasn't even busy in there so I don't understand what was up. I was one of only two customers in there at the time... Emeryville has a great selection compared to other Zumiez locations though, and in the end I got what I came for so I'd still come back!
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October 2020 by Zach Szerlip
Customer service was great.
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September 2020 by Michael L
I didn't buy anything but I had an awesome customer experience from omari. he knows his footwear really darn well and made recommendations even outside of the store, thanks man
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August 2020 by Diana Radilla
Greeted at the door. Staff was helpful. Place is packed with great stuff. However check out took longer than my shopping trip.
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August 2020 by Dani Moseley
Marie (sp?) was super attentive and knowledgeable during my recent visit with 3 kids in tow, taking time to explain to them the different types of boards available and for what type of riding. Left with 2 boards and a hat! ??
