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January 2018 by Katy H.
I am 57 and have never had a late payment in my life. My Bank of America card was used by one of my kids while I was out of the country and I did not realize. So for a $19 charge, B of A contacted the FICO scoring companies and my perfect score of 850 reduced to 713. I contacted B of A and asked them to change the score as I had never had a late payment before. They refused. For $19 I lost my credit score and now cannot refinance my house as my score is too low.
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February 2017 by Anthony A.
Robert the manager is the man!!!!! Promote this man asap... Extremely proffesional and kind hearted guy.. Fixed my banking problem in 5 minutes
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August 2016 by Whitney M.
I got to the bank on Saturday at 4:45pm grateful I could cash my checks with 15 minutes to spare only to find they closed early and I couldn't cash them through the machine due to the teller being gone already. You close at 5pm on Saturday!! I'm switching my accounts to Chase. This is b********