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February 2024 by Namyong Kwon
The store is spacious and friendly.
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October 2023 by Princess Horne
Traveling from Atlanta and the staff here were beyond GREAT in ALL areas
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September 2023 by mila poole
gives me a headache with all the smells but good deals
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August 2023 by Barbara McClellan
You can always find something delicious smelling there. They have great sales!
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March 2023 by Anup Singh
I have been going to this store location ever since this was open (3+ years) and the employees who work there have been super friendly and accommodating. Today was a different day. Lexi, who called herself as the store manager, changed my opinion about this place. She was very rude and sarcastic to me. At the same time she completely declined to exchange an online order that I was picking up in the store. She told me that the policies have changed since last 6 months. When I told her that I recently exchanged a similar order few months ago then she just declined to comment and told me that she won't do it. At that moment other employee showed her how to do this exchange. I don't get it, how does this Manager Lexi doesn't know things that other employees know and then she turned rude to me in her comments. I hope this review gets addressed by this location's management.
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February 2023 by Anup S.
I have been going to this store location ever since this was open (3+ years) and the employees who work there have been super friendly and accommodating. Today was a different day. Lexi, who called herself as the store manager, changed my opinion about this place. She was very rude and sarcastic to me. At the same time she completely declined to exchange an online order that I was picking up in the store. She told me that the policies have changed since last 6 months. When I told her that I recently exchanged a similar order few months ago then she just declined to comment and told me that she won't do it. At that moment other employee showed her how to do this exchange. I don't get it, how does this Manager Lexi doesn't know things that other employees know and then she turned rude to me in her comments. I hope this review gets addressed by this location's management.
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January 2023 by Trevor Martin
Can't go wrong with getting a gift from here any occasion
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November 2022 by Jo M
I picked up an online order. I usually would shop in store, which is dangerous for me as I walk out with more stuff, lol than what I originally went to get. This store is clean and the customer service is great!!
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September 2022 by Danielle G.
I absolutely love Bath and Body Works! I usually go to the Carlsbad mall location but hate dealing with the mall crowd and how hectic that store is. I happened to be in Encinitas at the Target and noticed there was a Bath and Body Works near by. Of course I had to check it out. When I arrived I was stoked to see one of their awesome sales going on for the 3 wick candles. I walked in and wow! The store is big, clean and organized. There were shoppers but it wasn't chaotic at all. The workers were all super friendly and helpful! I ended up buying more than usual because I was so comfortable with my shopping experience! The nice girl working the register even helped me get my account sorted out after quite some time of not receiving information. The Carlsbad location was always too busy! I can't wait until the next big sale so I can go back for another awesome shopping experience!
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September 2022 by Kary
The cashier was very friendly and helpful for a very busy day was awesome ?
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September 2022 by Miss Cardena
Went for the $2.95 soap sale and the store is really nice!
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August 2022 by Michaela Chorvatova
Today I've visited this store for the first time and I have to share my little experiance. When you open the doors you can see many of shining shelves with really lot of products. There are so many aromas of body lotions, candles, creams... So it's even kind of hard to choose. Shop assistants are just 10 out of the 10, these ladies were very kind to me
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April 2022 by Matthew Rausche
I went here to get my mom a birthday present, but I wasn't expecting as much of a veriety as they had. There are a ton of smells to choose from for everyones personal needs and wants. They have everything that you can imagine. Staff are very helpful and very nice. They also have good deals to get the biggest bank for your buck.
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March 2022 by Zoe Thompkins
Claire, Debbie, and Diana were all wonderful. I was there until almost closing, and they all kept smiles on their faces, and were super willing to help up to like 7:55 pm. I work retail, I know that’s not always easy. My grandpa went to the hospital today, and it was the kind of genuine joy and friendliness that, silly as it sounds, let me leave the store smiling. Thank you all, be well.
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March 2022 by jennifer pixley
Amazing place comes with great customer service fantastic deals when you download the app. My go to affordable fragrance store
