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June 2024 by Volker Sammet
This is the worst experience I ever had at a BMW service dealer. We have been driving BMWs for 30+ years - just don't try the service there. Terrible from dropping the car off, to be barked at when you are trying to pick your car up, AND best of all - after an oil change you have the oil of a mechanics dirty pants on your white leather seats...stay away - just plain awful
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June 2024 by Vanessa Dixon
I had a great experience buying 435i convertible. Jay was great to work with, I highly recommend him and the dealership!!! Thank you! I love my new car.
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May 2024 by Shawn
Jason and Jermey are always so much help! i dont usually leave reviews but i really am impressed with the both of them!
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May 2024 by Nemia Lozano
We just got our 2024 BMX X5 xDrive 40i from this dealership. It was a warm reception from when we arrived, greeted by Roberto, then assisted by Darius, then by Mark at Finance, until when we left with our brand new car. The dealership is very nice and has a classy and elegant ambiance. Roberto is very accommodating and helpful and we did not feel any pressure from him into buying the vehicle. Darius was very helpful too with the various financing options. Go to this dealership if you're considering buying or just even checking on any BMW vehicles, they are great!
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April 2024 by Von Ty
Richard my service advisor is wonderful. He went above and beyond and had my car completed on time last Friday.
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March 2024 by Vanessa Smith
Thank you to Stefano!! Saved the day, I was running late and he graciously stepped in to help get me out the door. It was my first service experience in CBad and will definitely be back!
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March 2024 by Vijaya Ramachandran
Excellent service. Jorge was great. Timely and professional. I recommend highly.
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March 2024 by Heba Zied
I bought a car from Michael about 2 weeks ago. He was quick, helpful, reasonable, and very friendly. Probably the quicker the purchase of a car has ever gone for me so BMW of Carlsbad is 100% recommended from me!
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February 2024 by Melissa Wohlberg
Just went to see the X5 E and left with a 2023 XM, and what a beauty she is!! Thanks Mikey for the great service, and continued support Davin the a/GM is great too!! We look forward to be long running customers!!
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February 2024 by RDeezer
Great experience. Top notch. Love the new car.
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February 2024 by Jack L
I recently purchased a 2011 335D and worked with Martin, He was exceptional. He answered my questions, he allowed me to see the vehicle before it was fixed/detailed. Ended up painting both the front and rear bumper at no cost. 5/5 for Martin, and 5/5 stars for the dealership as a whole!
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January 2024 by Johnny Habte
Amazing team, Alex my rep helped me from the beginning to end. Stayed throughout the whole process and assured myself and mother at the time with whatever we needed. Also, Edith our Finance rep made our paperwork effortlessly and quick. Thank you to the both of you. It was an amazing experience purchasing the vehicle from your dealership.
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January 2024 by C Simon
I stopped by to order floor mats for my new vehicle. I received outstanding customer service from Johney in the parts department.
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January 2024 by Dorian Freeman
BMW OF CARLSBAD
To start off with – this was the most pleasant experience that I have had in a long time at a car dealership. From the time that I walked in and met my sales manager, Davin W, to the time I drove away in my 2024 iX XDrive50, I could not have wished for a more rewarding transaction. Davin is the epitome of a professional and represents the BMW family tradition by being caring, knowledgeable, patient and extremely customer oriented. He went out of his way to find us the perfect BMW iX XDrive50 and always followed up with phone calls and texts to keep us informed of his progress in his search for the vehicle that met all our requests. The ‘cherry on the top’ was Davin’s ability and willingness to negotiate the final price to meet our budget. Kudos and a special thanks to Jacob F, the BMW ‘Genius’, who instructed me on all the features of the iX. The iX XDrive50 is a remarkable EV and in my opinion is a world leader in the electric vehicle market – just read the 5 Star reviews from around the world and you will understand why I am ‘over the moon’ with the driving experience. BMW and BMW of Carlsbad are carrying on the tradition of excellence that BMW is renowned for. Thank you, Davin and BMW of Carlsbad for making this purchase such a pleasurable experience. By the way – if you haven’t gathered it already – I LOVE this iX XDrive50 – definitely the ‘Ultimate EV Driving Machine’!!!
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January 2024 by LaTasha Wilson
Tyler Mezzanares was definitely the best. He made my friend and I feel comfortable as soon as we got there (while others didn’t even acknowledge our presence). I told him an idea of what I wanted and he found exactly what I didn’t even know I NEEDED in my budget. 10/10. Wouldn’t recommend anybody else. Thank you Tyler!
