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December 2023 by Gabrielle C.
Great choice of food, excellent service. Very clean store. Everything is very organized and where it should be. Management does a great job!
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December 2023 by Jhonnantan R.
If I could leave 0 stars I would. Found a bottle of George t Stagg. Took it to the register and rang up no price. Manager comes out to tell me he's holding it for a buddy and won't sell it to me. I call customer service and they say it's cuz it was shipped there by accident. Looks like they're all in on it. Worst stater bros in SoCal
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July 2023 by Marie N.
I have been a customer with this Staters Brother Market for three years and will always appreciate Joe Bravo for his excellent customer service. He always put great value on teamwork, which showed great leadership from top to bottom. I was sad to hear that he had retired. The store will never be the same without him.
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June 2023 by That One Guy W.
There was an ungrateful woman who's name I can't recall being rude to her own employees and than shifting me for help... I don't even like using this app but she made me have too... I think her name was Tania or Maria supposedly a manager... but seriously made me feel like she was mentally hostile and than tried to play it off like she was sweet. This is not the kind of manager I want representing our city... I'm never coming back here again...
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June 2023 by RC R.
Decent grocery store. Cheaper than Ralphs but the quality isn't quite as good. Never crowded. It would be better if they had self-checkout lanes.
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May 2023 by Vital O.
I love, love this store. The recent remodel did wonders for it: spacious, clean and easy to navigate. The staff are always friendly and courteous. Special kiddos to manager MIKE W.- he goes above and beyond to please his customers. Absolutely 5 stars.
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May 2023 by Kapualani B.
This is for the Encinitas store. This is a clean grocery store with well stocked items. Staff in the produce section are always welcoming and willing to offer assistance or answer any questions. A few times I've been there the staff at the register haven't been pleasant at all. They often engage in personal conversations and don't acknowledged your presence until it's time to summarize the total bill. I finally decided to stop shopping there because one female cashier made a comment stereotyping a group of people saying they were mentally ill. This was clearly a political discussion and I found it both insulting to the group and disturbing for anyone who has a mental illness. There were many in line that overheard this. All I want to do is shop and not hear such negativity.
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February 2023 by Alexis A.
I normally see Stater Bros as a clean and friendly store. But today (7Feb2023) prior to my shopping, I stopped to use the restroom and it was during this time (about 5:32) that I witnessed an employee use the restroom and not wash their hands! I heard a the water turn on then an immediate noise from the paper towels and she was out the door before the water could even shut itself off. Needless to say, I'm not shopping here! Gross! Do better!
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January 2023 by Greg D.
I have shopped at this store for years and I've always loved it. The manager Mike is a great guy and the meat department is outstanding. Over the last year or so I've noticed the lines being much longer than usual and less checkstands open as well. Now, I'm a reasonable guy and I don't mind waiting in line or waiting for another cashier to open up another lane.Last week however, there was only one cashier open around 6:30pm and the line was halfway down the aisle. I heard the cashier call on the loudspeaker "Maria checker service please" twice. 5 minutes go by and I'm still in line, the line is growing behind me, and no sign of "Maria." Once I reach the point to start unloading my groceries, Maria shows up (older lady with a ponytail and glasses. She's a manager I believe) and she takes me to another register. She must have been stressed out or something cause she was very unpleasant to me and even worse to the bagger. She scolded the poor bagger right in front of me and he was doing the best he could! She didn't even help him bag my large order and overall, I left with a very bad taste in my mouth. The rest of management is great, Mike the store manager, the short Hispanic woman, red headed young lady, Hispanic young man- Jose, but Maria was awful and I hope something is done about this.
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September 2022 by Justin G.
I like Stater Bros. A few years ago, they seemed like the expensive grocery chain, but their prices seemed to stay relatively the same, while Vons and Albertsons, etc. came up in price and started making Stater Bros. look cheap. Luckily, I live closer to the Bressi Ranch location, but the problem with that one is that they seem to run out of items more often. I usually end up at this location if I am going to another store around here and I couldn't get something in Bressi. This one is better stocked and I rarely see them run out of items I need, but I have been here around 20-25 times total over 2-3 years and I have had to return something 4 times because I open it and something is rotten and moldy. The first time I got something rotten was actually the first time I came to this location and they were in the middle of the remodel and I got a pack of cheese. I opened it and it was moldy. I didn't come back until after the remodel was complete and things have been good in the past year until the past couple of months. Most recently I had to return a frozen item that had mold all over it when I opened it. Something must be off with the refrigeration in this place. I have NEVER had to return an item from the Bressi Ranch location and I think I will stick to that location from now on, despite the fact that they may run out of something I need. I still leave it at 3 stars though because they have been more reliable than not and most of the items I get are fine.
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August 2022 by Jamie A.
There are a bunch of newly remodled Stater Brothers, some just got new paint and signage, but the inside still sells the same ol average items. Not this location! This market has the best produce and I never get soggy packaged salad or bad avocadoes here. The butcher shop, deli and bakery are on top of everything. It isn't even that crowded on weekends and I like that check out lines are faster than the Stater Brothers in Carlsbad. Prices are about the same as Carlsbad location too.Thanks, Stater Bros, for not making me enter my phone # to get a discount on your sale items. TIP: their sushi is fresh and well prepared. I don't ever buy grocery store sushi, but trust me the hand made sushi here is better than the sushi at any of the restaurants in the area!
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February 2022 by Nick R.
Cashier did not say hello or thank you after spending 150 dollars. She just stood behind her car plastic shield however she would talk to the badger who was hard at work helping me.
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December 2021 by Joel C.
The store has been remodeled but it's still missing a self checkout. I've seen as little as 1 cashier on the register with a long line. I wish the deli had higher quality (organic) stuff for the price you pay. A lot of the deli items have sugar. Selection is decent but I'd much rather go to lady acres, gelson's or jimbo's.
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October 2021 by Jess F.
The clerks were great. The ham and Swiss was great. But when you order a sandwich should come on bread that is Dry, tastes Old and tough it tends to Ruin all the good stuff inside.
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September 2021 by Potatos G.
Yesss this place is awesome ! Fresh produce & sushi. Nice employees & people. C: Downfall it's further but sometimes if we are in the area we buy groceries here instead or snacks.
