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November 2023 by Christine Hayes
I had initially planned just to bring in my car to Complete Car Care Encinitas for routine oil change. However, the day before my appointment multiple warning lights were showing up in the driver's display on my 2011 Toyota RAV4. Alarmed at seeing that, I immediately headed over to Complete Car Care. The car actually stopped working all together as I entered the driveway to the parking lot. Yikes!Fortunately, they were able to assess what the problems were and fix them so my car was running again. I was also pleased to discover that they have a complimentary shuttle service, which I thought was a great added feature! I'm very satisfied with the work that was done and I plan to continue taking my car in to Complete Car Care.Services: Auto engine diagnostic
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November 2023 by C. Davenport
I needed a smog test and they serviced me with minimal wait time without a prior appointment. Their front desk folks could not have been nicer. I was also impressed by how nice the small waiting room was, including the complimentary coffee!Service: Vehicle Inspection
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November 2023 by Dee Rose
So professional and personable! Very trustworthy, and put they themselves in the customers shoes. Friendly and efficient and their cost for service is moderate compared to other mechanics that I have gone to. Highly recommend them!Services: Carburetor cleaning
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November 2023 by Bailey McCormick
Were able to squeeze me in the next day and got it done fast because they knew I needed my car to get to work. Always friendly and helpful.Services: Vehicle Inspection
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October 2023 by Javier Bucio
Hello Complete Car Care Encinitas team,I just wanted to take a moment to express my gratitude for the excellent service I received at your auto repair shop. You've consistently provided top-notch service, and I couldn't be happier with the work you've done on my Nissan Altima 2010.The recent replacement of my rotors and brakes was executed flawlessly, and my car feels safer and more reliable than ever. Your team's expertise and attention to detail truly shine through in the quality of your work.I also appreciate the friendly and accommodating service I've always received from Lou at the front desk. He's been a pleasure to deal with, and his professionalism and knowledge are truly commendable. And, of course, I can't forget Andy, the owner, who has clearly built a team that values customer satisfaction.I have been a loyal customer of Complete Car Care Encinitas for some time now, and I can confidently say that I wouldn't trust my vehicle with anyone else. Your commitment to excellence, transparency, and fair pricing is second to none, and I'm more than happy to give you a well-deserved five-star review.Thank you once again for your outstanding service. I look forward to continuing to bring my cars to your shop for all my automotive needs.Sincerely,Javier Bucio
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October 2023 by Michelle B.
Good service. Came in for a check up, may have paid a little expensive but they fixed all the problems. Very professional and friendly staff made everything simple and easy! I will definitely come back here for my next oil change as they do just about everything here.
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October 2023 by Sachi Berg
Lou, Brandon, and the rest of the Complete Care Care team are so wonderful! They always take care of me. I trust them to provide affordable yet effective assessments on my car and keep it running for year to come :)Services: Transmission
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October 2023 by Judy N.
I took it in for a oil change and a fluid check and also a trip check. They did that. They told me I needed a power steering controller box as I had a leak. It was to be about $2000. Also, my cruise controller knob had come out and that would've been about $1500. my friend fixed the cruise controller not knowing even what he was doing in about three hours. I took my van to my son's mechanic and they said I had a tube to my power steering roller and I'm still waiting on it, but they said no urgency at all because Chrysler hasn't manufactured and sent them out yet. They said it's extremely small fix. I feel like possibly because I am elderly and disabled, that they tried to take advantage of me. I could be wrong, but then that's just how I feel. I had the cruise control knob and he was fairly condescending by telling me it was broken and just to take a look at it and I would see that. I didn't, but didn't want to disagree. I will not go back!
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October 2023 by Marian Rogers
Excellent service! Smog check took less than 20 minutes! Friendly, courteous staff and I used a coupon to get a discount! Love dealing with Complete Car Care! H highly recommend!!!
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October 2023 by Daniel Grab
Brandon and the folks over there worked on my old ‘97 Toyota Camry a few times before it basically became no longer worth repairing, now needs cats at other work to pass smog. Never tried to upsell work I didn’t need and even advised against work that could definitely be done but probably not worth investing in. Turned out to be the right call. Now looking for a used car and I trust these guys to give it a look over for sure.
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October 2023 by HairByStacie
I was amazed, it was Friday mid morning I popped in to see if I needed an appointment to get smog check. They said they could get me in in 5min it would take 30. And even offered a coupon for the service. GREAT SERVICE, COOL VIBE WAITING ROOM.
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September 2023 by Avis Nicol
The staff is very polite and helpful. A shuttle to bring you home is wonderful.I followed my mechanic Dave here from another shop. Nice improvement!Service: Air & cabin filter replacement
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August 2023 by Michael Ellis
Excellent service and repair ! I had been to 4 other shops prior to have my AC repaired in my Audi and none of them could figure it out! Complete car car had the issue resolved and my suv back to me the very next morning ! Their prices are very reasonable the staff was amazing and this is now my new go to shop !
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August 2023 by Stu Shannon
Brought my car in for an O2 Sensor code. on my first trip they replaced all 4 sensors. this fix lasted for about 78 miles before I started blowing the same code again. brought back and they replaced the drivers side rear, again about 50-70 miles before it went off again. brought it in a 3rd time and they stated they put the wrong part number in. Same result same code after 50 miles. Brought back in and they stated that a hose had been burned to do with emissions and that could trigger my code on an o2 sensor and it would cost me around another 500 bucks. skeptically, I approved the work and the same thing happened at around 15 miles. same code. I called complete and the service manager was like, "you probably have bad catalytic converters", "we should look at that next" even though my cats were brand new. So, life happened and the car was parked for a while and I put it up on jack stands and I was going to replace the sensor with an AC Delco OEM part. I got under the car and saw that the o2 sensor wasn't even connected to the harness. I put in the OEM part and "Connected" the sensor and got the same results so I took the car to the local auto electrical shop and in very little time they were able to identify a short in the system which they fixed for about 10% of what complete had charged me for all those visits. I will never bring any of my cars to these guys again, beware! All they needed to do was a simple electrical check on the harness to understand this wasn't an o2 sensor problem, they were just flailing about replacing anything and everything without using proper diagnosis.Services: Electrical
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August 2023 by jamie walton
I hate dealing with car issues and mechanics so I’m a little jaded but this place honestly knocked my socks off. Their level of service, timeliness, honesty and communication were unlike anything I’d ever experienced. I will definitely be using them for all my future car needs!Services: Auto power window repair