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September 2023 by Craig L.
Overall I'm always pretty happy with the service I get at this pharmacy. I've never had any issue transferring prescriptions here and the employees always seem to be friendly. The one issue I have had is that they do not seem to apply RX coupon codes like other CVS stores have done for me in the past.
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September 2023 by Fabi R.
Where did these pharmacists go to school???? I called to ask a question and the woman pharmacist kept insisting that GHB and Rophynol are the same thing. How does someone in this profession not know the difference...and insist on arguing about it when a simple google search could disprove their assertion? How do you help customers when you don't know what you're talking about???Corporate - you need to check on who you hire better. WTAF?
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June 2023 by Anna B.
Got a call my film was ready, went to go pick it up (without the receipt) and they could not find my pictures. Went back with the receipt and the film was still not able to be found. No compensation offered for the lost film. Disappointing and heartbreaking news those memories will now be gone forever.
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May 2023 by Anna M.
Agree with all the other reviews that this CVS has the worst employees. The employees working in the pharmacy all seem to hate their job and are never pleasant. I have seen encounters with older clientele where the pharmacy staff have no patience. The one employee who did seem friendly didn't seem to last long there. Although the corporate website states that most locations will recycle old prescription pill bottles and empty ones, the gal told me this one doesn't and I suggested I throw the empty bottles in my home recycling bin. CVS needs to revamp this store and hire a whole new crew.On the positive note, the pharmacists usually can fill prescriptions fairly quickly.
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May 2023 by Angie D.
The pharmacy staff w were rude. Made me leave and come back an hour later desite the fact I was the only customer in the store at opening time, wearing surgical scrubs and an allergic reaction all over my entire face. When I told him he shouldn't turn away someone with a reaction like this, he yelled at me as I left the building. Saying I had to wait like every body else. Again, not a single customer in line..
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April 2023 by Julie W.
The woman who I believe is the pharmacist has the most god awful attitude. A 10 second interaction with her is enough to ruin your day. I'd rather make the trip to a different pharmacy.
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March 2023 by Patty S.
The pharmacists at the cvs on Encinitas Blvd are the grouchiest ones I've ever met! They act as if they are doing you a huge favor if you ask a question. And they never smile! The people at the pharmacy register are always nice and helpful, but they have even admitted how awful it is to work there. I wish it wasn't my preferred pharmacy with my insurance. The pharmacists need to improve their attitude!
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March 2023 by Chris A.
Awesome this place has food and great customer service. Ask for chis if you need help
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November 2022 by Amber B.
Odd!! Alls I can say. My little friend had her some wedding pictures printed. I browsed around for a bit becuz they was taking a while. I found some items that caught my interest. I was looking for face jewels and asked this worker woman. She said she only thought she knew and demanded I follow her all around the damn store! Then she took me to the pen aisle. Lady what?? Got me chasing and wasting my time and energy! So when we was ready to go I went to the cashier lane. What a hassle! They make the patron folk do all they work! Ok! Like they ain't even doing they cashier man jobs anymore! This shopper man was at self checkout and only one cashier man an he's helping ol boy. Problem is ol boy din know what to do! Uh yeah becuz we doing they job! So cashier man tryna help ol boy, the phone is ringing and registers beeping! Why can't cashier boy go behind his counter and just work?! Then it was my turn. And I was ready! So cashier man still standing there an I said I need no help go on now! He shuffled back a little but still too close! Then a little boy kid was behind me and yelled hi at me. I glanced quickly becuz I had a sense something was going on. Cashier man all up in my space, little boy yelling hi. Odd!! I looked to my items to make sure no one pull something on me. Odd!
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November 2022 by Michael Z.
Staff for the most part is beyond rude and clearly just don't want to be there. Hard to use this place when I feel like a burden trying to get my medication. Will be switching as of today
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November 2022 by Mary Lou R.
Extremely poor service. An attitude of overworked and feels like a govt agency such as DMV! Get in line! Got text medication ready and arrive no medication! It will be 45 min. Christina who wouldn't provide her last name said get in line there are other patients. The system isn't ours so we have no power over it! Pass the buck! My husband uses Rite Aide time to make a change. Where is customer care????
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November 2022 by Kathy H.
Had an appointment here to get a covid shot. The only available time was 8 pm. As many cvs pharmacies say, if you call ahead and they can fit you in, they will honor your place and give the covid shot. So I went this morning waited around until no one is in line. Asked them if I could take shot earlier than my appointment, and they said this wasn't possible. I said that I had come in the day before to ask for a walk in and they said they don't do walk ins (even though cvs had signs for walk in.) And so then I said I made the appointment for the next day online (using my phone) and the person the day before told me that I could come in earlier if they weren't busy and get the shot earlier. When I completed this story they said it's not possible. So I called another cvs pharmacy up the street who told me it was possible. That they would honor but I'd have to make the appt with them. I went back into this pharmacy and asked again and said the other pharmacy would do it too. They said they were swamped and couldn't do it. I looked around and said there is no one in line for the pharmacy or for the vaccination. There wasn't a person sitting down who had taken the vaccination and waiting the "15 min". There was not a single person. I turned back around to the pharmacist and she said in a snarky tone, "thanks, bye". Wouldn't make eye contact. Wasn't hoping to meet rude people today. Such a shame. Another vaccination shot going to waste. Made an appointment on false information given to me, then can't make the appointment and they won't take walk ins. CVS in Encinitas is not worth going to. Drive the extra 10 minutes to La Costa and you'll interact with down to earth, logistically savvy employees.
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November 2022 by Giovanni C.
Yep the store is horrible. The older woman w platinum hair is like a woman's cell guard lol fun to join in with all the other 1 star reviews what a s@it show!! Hahaaa omg hilarious
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October 2022 by Thais G.
the worst pharmacy I have ever been to! I have to deal with this place since it the closest one to my home. every single time I have a prescription sent there alway! every single time there is some sort of issue! they take forever to fill up prescriptions, they always find a way to make you wait for it, even when you get a notification that the prescription is ready! Employees are alway in a bad mood and rude. There was only one single time that i was helped by a young women that was friendly. CVS needs better customer service in this location. I have been a CVS customer for 20 years and all the other locations I have used they were amazing! CVS on Encinitas Blvd need some serious customer service help
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July 2022 by Cari H.
Employees are very rude and don't care about helping anyone. I have asked for help from someone and it took half an hour for someone to come by and help. Lines to the registers are really long and employees only have one person at the register and other employees standing around.