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October 2022 by Drew Buser
I came in to have a watch band adjusted. I was more than willing to pay but the guys did not charge me. Very helpful and I will be coming back the next time I look to buy some bling.
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June 2022 by Rabee M.
I only trust this place with my wedding diamond. Always helpful and courteous. Very professional.
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June 2022 by Allie M.
I needed to find a trusted jeweler to have my wedding ring and engagement band fixed (prongs tightened/cleaned etc) after 6 years and went to David Bernatz Jewelers to have the work done. I'm SO happy I found this place-very trustworthy and the price was very reasonable. The work was done so quickly and I've never seen my ring so shiny. Will definitely be back every year to have my rings serviced! Highly recommend.
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May 2022 by Erin B.
Cleaned my vintage wedding ring and rebuilt the prongs on my loose diamond. Nice staff, courteous, efficient
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April 2022 by Jane J.
My plain gold band had to be cut off after a bee sting. They wanted $300 to repair it! When I asked how much a new one would cost it was also $300. Took my ring to another jeweler who fixed my ring for $30.
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March 2022 by Molly B.
Ryan was so friendly and helpful. He fixed my son's necklace clasp while I waited. I've also had other repairs done by this local jeweler and every time they do great work!
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March 2022 by irina rachow
I had a very complex ring sizing job - a platinum set with a channeled ring with inset diamonds - one was crushed, other ring had a bridge and some torch damage. They replaced the inset diamond, strengthened all the prongs, buffed out the burn mark and then sized up the rings a full size up without needing to cut the ring. Looks amazing! I am sooo happy!
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January 2022 by Giovanna M.
I needed a watch battery for the watch my husband gave me on our wedding day 18 years ago. Made some slight about the brand being Kenneth Cole. I should have just left with that snobbery coming from them. Came here because my local place is gone and I go to Encinitas weekly. I requested to wait for them to do it, but they said they could not do it right then and that it would be **several hours**. So I left, and I got promptly on the freeway. And, about a minute into driving, a text came through saying they were done. Just how freaking lame. If they'd have said 10 minutes, I'd have walked around and come back. But they flat out misrepresented the estimated time it would take and lied about their inability to do it at the time. And I couldn't make it back the following week because I got sick. I finally had the opportunity to get back to Encinitas last week. LAST WEEK. But if they'd have been strait about the time, I could have left there with my wedding watch and had it this whole time. But they wanted to be jerky about doing it right away and then they did it right away anyway.
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September 2021 by Ashley A.
Walked in with my fiance to look for wedding bands. Lady we spoke with did not seem to want to help. We asked her questions and she gave us half answers at most. For example we asked her about inlays for rings and what kind she had and she stated they have "a lot" when we tried to clarify by asking what kind she just said " 22 kinds" and told us to look online. Basically brushed us off. I asked about protection plans for rings and she acted like it was something that didn't exist anywhere and repeated my question like I was stupid for even asking. We walked right out and tossed the business card. Very poor customer service.
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July 2021 by allison s.
Horribly rude. These women who work here are awful, demeaning, and rude. If they were my employees they would be fired immediately. Shame on you ladies. Way to blow a big sale!!
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April 2021 by Lori O'Keefe
I have never been into the store although I have lived in Encinitas for 12 years. My watch clasp broke and I stopped in to see if they could help.David was in and after only a couple of minutes fixed my clasp for free! I am extraordinarily grateful! Excellent customer service!While I was waiting I had a chance to look at the stunning jewelry that they sell. Gorgeous and unique pieces. If you’re in the market for beautiful jewelry and excellent customer service I cannot recommend David Bernatz Jewelers more!
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January 2021 by Erick Z.
We've been coming here for a couple years now and we've always been very impressed with the great service, friendly smiles, wonderful selection, and good prices. David and his staff are a joy to work with. We purchased our beautiful wedding rings here and couldn't be happier! She had her rings re-sized and they did a great job. I also sold a piece of jewelry on consignment through David and that experience was smooth and easy. I'm sure I'll be coming here for years to come!
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June 2020 by mua usa
Very friendly service and fair prices. Really cool spot to use as your local jeweler!
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May 2020 by Denise Shook Jones
Excellent and personable service and attention to detail! We've been working with the Bernatz family of jewelers for many years and remain loyal customers. Five stars!!!
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April 2020 by Nicole Haupt Jabri
Love this fun and friendly store. They sell both new and vintage items and are very friendly and helpful. Really happy with all of my purchases from here so far.
