-
February 2024 by Tara C.
Great prices and service! Not only did they do an incredible job on my install (and process through selections) but when I accidentally damaged some boards, they gave me a fair quote to repair my own damage. I was beyond grateful. Great products and people to work with!! Give them a chance to earn your business and I bet they will.
-
February 2024 by CM L.
Thank you for your concerned response. Is there an email address I could email you at? I did not have a good overall experience. I like to support local family businesses so I gave this business a good shot. I didn't get knowledge and attention that I expected.
-
September 2023 by Linda D.
Wonderful service all around in choosing and installing carpets for our bedrooms, hallway and stairs. They made it a very easy and timely process from taking home samples, setting up appt for measuring and free estimate, and setting up installation appointment. Wilmer and crew did fabulous job installing it! So happy with the Dreamweaver carpet I chose .. looks great! Thanks to all from Floor Store and Design in Encinitas!
-
August 2023 by Fiona E.
We worked with Rebecca to add new carpet and baseboards to two bedrooms and a closet. The carpet product is beautiful and well-priced. Rebecca let us take samples home to pick out the carpet. Getting our spaces measured happened within days, very efficiently. The quote was accurate. Scheduling for installation was easy, and the installation team did great work. Thrilled with our new carpet, and will definitely go back to see this business when we are ready for new wood floors next year.
-
July 2023 by Debbie A.
My previous review was in error. This business is reputable. Please consider them for all floor and design needs.
-
June 2023 by Anita S.
We are thrilled with how our floors turned out. They refinished the floors and did an excellent job. We had a time constraint and they went above and beyond to accommodate us. The price was good and the service excellent.
-
May 2023 by Krystal Coetzee
Very happy to have met Rebecca and Mike. Our previous wood floor installer for our stairs backed out on us a few weeks before we were having a big event in our house. They were able to step in, source the product and organize installation all within a few weeks before the big event. They were professional, prompt, communicated and were very helpful. I greatly appreciate Rebecca's communication and clarify on the project. I will definitely use them again for other projects. Thank you again for your great service!
-
April 2023 by Brian R.
Great experience all around. Rebecca was especially helpful not only in selecting floors but also during the install process. We had a vinyl install gone wrong 2 years ago with another company and Mike and Rebecca came to the rescue. We opted for hardwood this time and also put commercial carpet in our workout room. I especially liked that they own the flooring store and also do install. Others we looked into installed only and referred us to separate stores to shop for flooring. This was a turnkey project and would definitely use them again.
-
April 2023 by Google user
Very happy to have met Rebecca and Mike. Our previous wood floor installer for our stairs backed out on us a few weeks before we were having a big event in our house. They were able to step in, source the product and organize installation all within a few weeks before the big event. They were professional, prompt, communicated and were very helpful. I greatly appreciate Rebecca's communication and clarify on the project. I will definitely use them again for other projects. Thank you again for your great service!
-
April 2023 by Arnie R.
Excellent working with Joe. Very high praise for the professional care they gave to all details. The installer did beautiful work. I think their prices are high, but you get what you pay for.
-
March 2023 by Adrianne L.
I could not be happier with the service and outstanding quality from Encinitas Flooring (aka Floor Store). After a flood in my home, i needed 2000+ of hardwood flooring from end to end of a 3700 ft home. The workmen were there at 8:30 till 5 daily, and always left the site as tidy as possible. The workmanship was outstanding, finished on time, and very competitively priced. The owners, Mike and Rebecca are responsive, friendly and their staff were very professional, helpful and patient ( I took home 12+ floor samples before deciding). You won't be disappointed in this neighborhood gem of a business!
-
March 2023 by S G.
I needed to replace some damaged flooring and was told by another company it was out of stock and I was out of luck. Christy & Joe at the Floor Store saved the day! They located my perfect match replacement flooring rapidly at a great price with amazing communication and customer service. Joe gave me a good education in what was needed for a proper installation and even carried the flooring to my car. I will use them for all of my future flooring needs. Thanks!
-
March 2023 by Kirsten N.
We worked with Christy and the Floor Store team to get a quote for stairs & carpet in our subterranean space to replace old carpet that had really become worn over the years. They were able to quote us the project both as a combo and as separate projects. Due to our schedules, we decided to do them separately. We're super happy with how the stairs have turned out -- and Julio, the installer, was very communicative and thorough in his work. He even took the time to pick specific pieces of wood to get the 'closest' match to the next floors wood. Well done! We're looking forward to part two of our project with new carpet in the full downstairs.
-
October 2022 by Mitchell W.
Encinitas Flooring did an excellent job in my Carlsbad two-level condo, with a high quality installation of luxury vinyl throughout, removing old flooring and leveling as needed, installation of new contemporary baseboards, and sourcing carpeting for my stairs and white quartz replacement kitchen counters and sub-contracting out that installation. I'm very pleased with this makeover accomplished like clockwork during my three day drive from the East Coast. Thanks to owner Rebecca for the advance work on selections, timing and installation.
-
September 2022 by Zennon May
I highly recommend Mike and his crew. It was very apparent they care that their customers are are happy with their selection and the finished product. The whole process was smooth and easy. They are patient and helpful and always reachable with any questions along the way. The installers were so efficient, experienced and detail oriented. Professional A+ Company!
