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April 2024 by Ann J.
I had the best experience yesterday at the Encinitas store! I had purchased a pair of the most comfortable cute black boots about a month ago that had a construction issue. Tara and Noemi took care of it right away. Then, I was looking for a pair of comfortable walking shoes for some trips. Tara gave me great advise and I purchased a few pairs, a couple on sale. The culture inside the store is so friendly and authentic, you might just want to hang out. Seeing Nat at the store was another meant to be moment. I am telling all of my friends that this is my favorite shoe store ever. I will be back!
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April 2024 by Ali T.
My daughter and I went in to the Encinitas store today, as I was looking for a pair of insoles with good arch support. We had the pleasure of being assisted by a lovely lady, named Tara. She quickly greeted us with such a friendly smile. She was very knowledgeable and listened to my needs and what I was looking for. She brought over a few insoles for me to try. The first one she recommended was perfect and exactly what I needed. She provided such extraordinary customer service from the moment we walked in the door to when we left with our purchase. I highly recommend this store.
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March 2024 by Barbara S.
I believe they have new ownership or management, and it's very well ran business with a great selection of shoes
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November 2023 by Patrice I.
Thanks Kendra for your expertise in selecting my new Hokas. My podiatrist recommended them for my plantar fasciitis. As you didn't have the color in stock, you placed the order and it arrived in 2 days! I'll be back row my next pair!
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October 2023 by PTL
Just visited, based the previous reviewers from Google, for the first time, and my first visit experience was pretty good. Sales Representative whose name is Danai, gave me good explanations of my feet -- why I'm having feet soreness after standing over 3 hours and/or walking for a long time. Tried a couple of shoes with its heel-supporters along with its shoes. I've decided to purchase shoes of what Danai was recommending, and I did buy the shoes with its Cadence Insoles, for the lower arches. Highly recommended for those who are looking for the most comfortable shoes for your feet, for standing and/or working with your feet for a long time. This is the store to check out. Shout out to Danai. I know now where to go & what to purchase for my feet.
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June 2023 by Billy B.
Open Sunday 11-5, except when it's not!!Drove her Sunday at 3pm to buy 2 pairs of shoes. Completely dark, thinking I made a mistake on the hours, but not sign on the door says open on Sunday ( pic attached).Spent my $300 on shoes at road runner.
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April 2023 by Gorgea D.
I've been here twice, both sales people were very friendly and knowledgeable. My feet are difficult to fit. Women's 11-1/2 or 12 wide so couldn't find anything except my insets but they did a great job
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March 2023 by Seth M.
Great selection, excellent staff and shopping experience.Liliana was knowledgeable, patient and helpful with my wife.Thank you!
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February 2023 by Ali T
This was my first time in the store and I was helped by Eric. He did an awesome job at finding what I needed for plantar fasciitis and some tendon issues. He provided a lot of very helpful information and answered all of my questions. From now on, I plan to only purchase my shoes and insoles from this store because of the exceptional service Eric provided the positive experience I had.
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February 2023 by Howard F.
Great service from Liliana and Kristy.I've enjoyed doing business at this new location, and their old location in Encinitas for many years.
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February 2023 by Christine S.
Amazing service. If you are tired of buying shoes that only kind of fit, and you want quality shoes that look great and provide the kind of support your feet need, then look no further.I have bought a number of shoes online which I thought should fit based on my sizing. And I got tired of wondering if I need an 8.5 or 9 and if it would work out. So I went to the Encinitas location looking for some cute ankle boots. While they carry a number of brands I had never heard of that are great for my feet, like Taos, NAOT, Munro, Ziera, Reiker, they didn't have ankle boots on hand in my size but I could order and have them shipped to my home at no charge. So I went ahead and did that. I received them in 3 days and they generally fit but were tight in a few places. I brought them into the store and Eric said it was no problem-- he stretched them in the tight areas and added heel cushions for a better grip. He also showed me how to switch out the insoles to shift the position of my foot within the shoe. So now I am eternally grateful that I have a pair of ankle boots I love and they love me.You just don't find this kind of service elsewhere. It is so worth coming here and buying shoes locally. You'll find fashionable shoes that don't look like orthopedic shoes. They are now located in the small strip mall next to Chick's Natural Chicken. ;-)
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December 2022 by Malcolm Scott
Went in here to get a simple insert to make my boots fit better, ended up leaving with the best orthotics I have ever owned. I have had flat feet my whole life and 10 minutes with the INCREDIBLY helpful staff helped me to find the best orthotics for me, something doctors have struggled with in the past amazingly. My foot pain is gone and my shoes fit better than ever before. I highly recommend this store if you need a good pair of shoes or if you are looking to improve a foot related condition, turn to the pros here.
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October 2022 by Jennifer Elovitz
This was my second visit this week to the new store location. My entire family, including my parents, have been loyal customers for years. Milad was wonderful in assisting me. He tracked down the last pair of sandals on line at a store and ordered them for me.
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October 2022 by Fern Kissel
The Footwear, Etc. employees are incredible. Extremely knowledgeable, helpful, and explain what to to use for each person's situation. They are very patient, no matter how busy they get!
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September 2022 by Jane W.
Staff is extremely helpful, accommodating, and patient. They have a great selection of shoes and accessories.
