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February 2024 by Don Smith
Always excellent service
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February 2024 by Michelle A
I always find what I need, staff is incredibly helpful, friendly and the store is always clean and organized. (Not to mention the nice coupon you receive when you return amazon items there.) Thank you, Kohls!
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December 2023 by M.A. C.
Haven’t shopped at this location and Kohls in general after a bad experience at Encinitas location. The returns dept. Is bad please do not confuse it with Amazon returns! Annie in returns is extremely unprofessional and with one of the supervisors or managers named Annalay yes that her name, zero ethicalConduct, etiquette or scruples! I was in line with a return both the sales associate and manager were wasting time on their cell phones; The returns associate was waiting on a shopper to return after she suggested to go back and continue her shopping keep the register open to her return, there was a line formed and while I stood in line! While the manager Annalay, yes that was her name! Looked on as I stood in line Over 30min. I asked to speak with management; to my surprise I was told that she ( Annalay) was manager and did so; by hollering out! And smirking! I asked why or what she was smirking about? And as she giggled Annie in returns returned the gesture! They thought the whole complaint was hilarious as she can do what she wanted on the stores dime! Myself and another customer agreed to write the review and post in hopes that Corp. would have their employees conduct themselves in a professional manner. Annalay looked on from the register as a line formed and instead of helping customers she was busy on her cell phone!
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November 2023 by Bert Shure
I had a better experience than I thought I would. We went in there to kill a little. We were close by, we went, i deployed my willpower driven Don't-Buy-Anything shield. i bought a few things that look good. I'm happy.
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October 2023 by Ela Rod
How do I get my phone number back from someone who is using it as far as reward points go? Kohl’s says they can’t help.
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October 2023 by Lisa M.
Kohl Encinitas has rodents, beware! Donnot buy food or snack products there near their cash registers! I bought Godiva Chocolate for a gift and when I got to the car, I noticed the wrapper was chewed on. I returned to the store to show customer service. They told me to get a replacement and most of the chocolate had been chewed on!!!! Gross!
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October 2023 by Elaine Lindsay
These days of online buying, and self service help!!I find it VERY refreshing to encounter Kohl's clean, organized, and associate FRIENDLY store.
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September 2023 by Elaine Roden
How do I get my phone number back from someone who is using it as far as reward points go? Kohl’s says they can’t help.
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August 2023 by Lori Vallen
The store is welcoming, has a wide variety of styles and selections, very friendly and professional employees.
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August 2023 by Laura Cabezas
Great selection of brands on clearence, great intimates selection. Loved the changing rooms.
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July 2023 by Criselda Lynn
This kohls has a good sale when I bring my dress back to exchange which my daughter give me, I bought my Son 4 Shirts which the price was $12.00 and $19.00 I got it for $5.00 and $9.00 it was a good sale and I'm going back there today before I go back to Texas.
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July 2023 by Jason Swaney
Anything with a Big and Tall section gets my stars.
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May 2023 by Bailey Shedd
Cool staff all around. Any questions I had they were there to answer them.
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March 2023 by Nancy Belko
Excellent return experience. They stand behind their products.
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March 2023 by Jorge Lieras
The staff was very helpful. Kirsti was our cashier and was very friendly and helpful. She made us feel welcomed and appreciated. Thank you!