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December 2023 by sam s.
Dave Shuttack is the Man, knowledgeable, fair, comprehensive, and I would purchase from him again whenever I have a mattress need.The company seems to have their act together. Delivery was as planned and on time. And they were very polite too.Total thumbs up.
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November 2023 by Doug Novak
Lots of options, excellent sales support explaining the options and helping us make our mattress selection. Manuel knows his mattresses! Great place to buy a new mattress, no high pressure, good prices.
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November 2023 by Sally Nubling
We received our favorite mattress from your store so I went back to get another one and it was on sale and your amazing salesman was very efficient and kind. Looking forward to my delivery next week.
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November 2023 by Blake Maxon
The sales rep was fantastic. Informative helpful and patient. Second time to this store and ver happy with experiences both time. The most recent time we were in and out in 20 minutes with next day delivery
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September 2023 by Ryan M.
My wife and I were looking for a mattress and we decided to try some out. I'm a big deal guy, and David Jackson really helped find us something that worked. He found us a nicer mattress than we were looking for at a better price than we were expecting. They delivered the mattress and there was an issue in the warehouse, so it was not the mattress we were expecting. David jumped on it so fast and had the right mattress the next day delivered and switched!!! Great help. Thanks again David!
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September 2023 by Joseph Murphy
Our experience in the store far exceeded our expectations. Manny helped us find the perfect setup and we are so excited to welcome in a new era of sleep in our home! Manny was so thoughtful, knowledgeable and considerate. I would highly recommend making an appointment at Mattress firm with Manny - he’ll take great care of you!
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August 2023 by Lana Mitchell
My sleep expert, David, was so helpful in a non-pressure way. He set everything up for an easy out-of-state delivery and guided me to have the best sleep! A pleasure to work with.
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August 2023 by Rose Cascio
Dax was incredibly helpful in finding us the perfect mattress. It was a painless experience and he explained everything to us very well. We received a lot of useful advice and I would highly recommend Mattress Firm in Encinitas!
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August 2023 by Sanjana Sundaram
Erik was so helpful in helping me to select a bed! He was friendly, knowledgable and took his time. I ended up finding the perfect bed (: very happy with mattress firm
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August 2023 by kevin wexler
Great experience. I went in not loving the mattress I bought from them. They worked with me to swap it out to make sure I was happy. Thank for the great service.
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July 2023 by Heather Amador
Absolutely wonderful experience! Our salesperson (sleep expert) Erik was an absolute delight! Very knowledgeable and more importantly personable! Incredible customer service skills, rare to find these days! Haven’t received our newly purchased bed set, but if Erik is any indication it’s looking good! I can only hope Mattress Firm appreciates the gem they have with their employee Erik in the Encinitas West store!
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July 2023 by Theresa Benson
The manager Manuel was very knowledgeable and was respectful of our position as customers on a tighter budget. He was patient and even after we completed the sale he showed a willingness to continue to answer my questions. Customers walked in shortly afterwards and he was careful to balance his time between us all. Great job Manuel!
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July 2023 by Dan Bass
David was a great salesman. No pressure. Helped us select the mattress best for us. Knowledgeable, communicated well, easy to work with. A much better buying experience than I expected.
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June 2023 by Joe Santilli
Why buy a brand mattress anywhere else? We purchased identical premium Beauty Rest mattresses from both Mattress Firm and a major department store. Both needed warranty replacement. I battled the department store for two years to get them to honor their so-called warranty. The replacement process at Mattress Firm required five minutes on the phone with a cheery and more than cooperative employee.Delivery, setup and warranty are made easy here.
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June 2023 by Anne Ross
Manny and David are both so nice and informative. I appreciate that there was no sales pressure and they took the time to answer all my questions. In the past, Finding a mattress has been a very stressful endeavor, these guys made it much easier.
