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April 2024 by Jason Svet
Donald was great. Very satisfied with the selection and helpfulness of the staff. Good value for the money.
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March 2024 by Steve Rubin
Jose was very knowledgeable and helpful. Spent a lot of time with us and gave us a great deal.
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February 2024 by David
Jerry at Encinitas store was so very helpful!! So kind, knowledgable, non-pushy and patient as he assisted us!! We are thrilled with our purchase! of mattresses and adjustable bases and great help!
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February 2024 by Cynthia Trevino
In 2018 my husband and I bought an adjustable mattress from Vinny at Ortho Mattress on Encinitas Blvd. It was an excellent experience. Vinny was helpful, professional and super nice. We got great value from our investment.I highly recommend Ortho Mattress on Encinitas Blvd. because they have a wide selection with varying price points. The delivery and setup service was perfect. Jerry was helpful when I called with a question.
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July 2023 by Daniel Stephenson
Jerry assisted my father with the purchase of his ortho hybrid mattress. He is very knowledgeable and a pleasure to work with. My father has health issues and he is very specific about his mattress needs and he is retired and on a fixed income. Jerry is an excellent listener and made a very customer tailored recommendation to help my dad find the perfect mattress. He was not pushy and made us feel very comfortable during our visit to Ortho Mattress. My father was planning to visit several local mattress stores in Encinitas before making a purchase decision. Jerry was so helpful and easy to work and gave such a great deal that my dad decided to buy from him on his first mattress store stop. Thank you Jerry for making the mattress buying process simple and seamless for my dad!
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May 2023 by Randy Englekirk
Super helpful staff, helped me find a mattress with no pressure to buy and even hooked me up with some pillows for a great price! Thanks guys
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May 2023 by Allison Steinberg
Purchasing mattress for my son’s first big boy bed. Staff was incredibly helpful & knowledgable!
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May 2023 by Chris Novak
Jerry was a huge help in picking out a mattress, good experience buying.
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February 2023 by Tad Reynales
Jerry helped us choose just the right mattress and frame, and worked with us on the pricing and delivery schedule, to meet our requirements and coordinate with an uncertain remodel schedule. Great customer service and selection!
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February 2023 by Pamela Dirkes
3rd mattress purchased here. Excellent customer service.
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February 2023 by Joseph Wouters
Excellent customer service. Got a new king mattress. Thank you!
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February 2023 by Daniel Parenti
Jerry helped us find a great mattress today. Definitely recommend this place for anyone in the area
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February 2023 by Katie Mattingly
Jerry was awesome ! Super nice, attentive, knowledgeable and professional. Lots of inventory. Great experience.
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February 2023 by Brian P.
DON'T WASTE YOUR TIME AND MONEY HERE! - could not be more disappointed in a mattress store. My parents bought an incredibly expensive mattress from here and when it started to sag, they contacted the company about the warranty. Even though they were over the limits of sagging to warrant a new mattress, they were told because of what was described by the inspector as a "faint" stain they was NOTHING that could be done. How could a stain cause a defective mattress - which they will need to throw out - be grounds for denying a warranty claim? This is beyond ridiculous. Why even offer a warranty if you are going to use every little thing to avoid paying out on it? UNFAIR business.
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December 2022 by L S
Bill was very helpful, friendly & informative, making my new bed purchase easy. Initially I gained all my information from Jerry at the Mission Valley location, I expressed my concern with purchasing from a different location (is was closer to home) & Bill made sure to include Jerry on the purchase. I’m overly satisfied with my first Ortho Mattess experience! I highly recommend both locations.