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November 2023 by VictoryPlus G.
We sent our computer in after we had accidentally spilled water on it while it was on the floor, they told us everything that may have happened, asked if we wanted to backup anything on our drive, and gave us no trouble with fast service.
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June 2023 by Stacey Chobany
These guys did a great job replacing my mac keyboard and saving me hundreds of dollars compared to the Apple store. Great staff and communication throughout the process. Would recommend this business.
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May 2023 by Tara Freed
Wow! Wow! Wow! What amazing customer service. Thank you so much, Randy.P.S. James is also amazing! Thanks guys. Keep up the great work!
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March 2023 by David George
I was recommended to PC REPAIR CENTER by a good friend. They promptly (within one day) completed work on my laptop...the excellent repair was also $140 cheaper than the quote from a competitor. Next I'm having them come to my medical office and get it dialed in.
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March 2023 by Jaime M.
I never leave reviews when it comes to yelp, but I felt like I had to after the experience I had at this business. They have gone above and beyond to make this process easy and fast for me. Any time I have had an issue with one of my computers, they have gone above and beyond to address it. I highly recommend bringing any tech/electronics to this establishment.
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February 2023 by Dos Sweet
2023 Feb.I found the crew of Andrew and Dertich (sp) to be helpful, focused, and honest. The shop is local to Encinitas on El Camino Real.They fixed a Windows laptop (rebuilt the SW) when its well known HD encryption SW infinitely boots to a blue screen asking 'please enter 48 digits' even though the correct 48 digits were entered.
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January 2023 by Brody Vauthrin
I am very happy with the work Andrew and Declan did, I came in because I had difficulty figuring out what was wrong with a computer that I was building, and they tried their hardest, checked everything twice and explained to me what they did and what was wrong, I unfortunately had a broken motherboard but I needed that information to finish my build.
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October 2022 by D. C.
After receiving a used laptop purchased from Amazon I couldn't get it to turn on. Rather than send it back immediately, I called PC Repair Center in Encinitas where Declan had helped me with another device earlier. He was totally calm and professional in a naturally friendly way and knowing that I knew nothing about how things work, he gave me a general overview of the possible problem. I left the laptop in his care until the call came telling me it was ready to pick up. What it needed was to be updated in a major way as apparently it had been sitting in a sealed box on a warehouse shelf for a long time. He got everything taken care of and said my "new" budget computer should work well for my art course DVD viewing. So, after having been helped by this shop several times, and having seen others dropping off or picking up devices with very complicated issues, I would recommend Declan and the Encinitas PC Repair Center to anyone needing expert technical help.
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September 2022 by Peppi Tsui
I can see working in this industry can be stressful, since everyone needs their computer working properly for a lot of work from home jobs.Decklyn delivers a professional and friendly manner, he is fast , responsible and holds a high standard to his work and ensured I was satisfied.Even after a week of service, when I call back, he still paitiently give me his time and answer my questions.Thank you for your service ?
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September 2022 by Nora Weber
They were very good the young man that worked there really knew what he was doing. He cleaned up my computer for a reasonable price.
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August 2022 by Eric Leonard
I had a poor experience. I walked in with a broken keyboard on my laptop. I walked out with a $100+ bill and a keyboard that was in worse shape than I had walked in with. In my opinion, the services are very expensive, the communication is bad, and the quality of service is low. I would advise going elsewhere.Reply to Owner: I appreciate your response, but I'm sorry to inform you that little was done to make my experience better when I came to your store. This is not a fake review, and I'm not looking for anything. I simply wanted to leave a review of my experience.
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May 2022 by Gerald Good
I brought in my 5+ year-old gaming PC (HP Omen X) to swap out the failing CPU water cooler for an air cooler. It was not a trivial swap and I was impressed by how well it was done. The cost and time to finish the repair were very reasonable. The guys in the shop that I talked to were both friendly and knowledgeable. I definitely recommend this shop!
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March 2022 by Kelley J.
Declan is the man! After taking my laptop to the Genius Bar at Apple, and being told I needed to buy new computer, Declan fixed it seamlessly. He was honest and fair and I am so happy I found this place. A couple weeks later, I had issues with my ipad's battery. I thought I'd have to buy a new one, but I again took it to Declan. He explained to me that he would do his best, but that he might break the screen because of the way the battery was situated in the device. (He'd never broken a screen before, he said, but he warned me that I could be his first). He left the decision up to me as to whether or not to risk it. I really appreciated his honesty and humility. Luckily, he fixed it without having to break the screen. I very much appreciate this gem of a computer fix-it place. Their prices are fair and they are honest. Thank you!
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March 2022 by Nathan R.
The guys in here seem to know what's going on, but the shop is a complete disaster. It looks like a mid-west computer nerd's basement with junk everywhere. I went to have my battery repaired and they did the work, but they didn't seem to care about my stuff. They sort of piled it in an area of the shop that wasn't obvious and when I got it back I received the power cord missing the strap that secures it. Not the end of the world, but also not something that needed to happen. They just don't seem to care about the items they take possession of. They are polite, they are responsive, they are kind. It would go a long way to have a shop where the appearance projected a feeling of interest in handling the client's equipment carefully and returning the equipment in the same condition that they had received it. They can get the work done. The price is probably a little high relative to peers. They are nice. Even though all of this is true, your equipment might be handled in a more careful way elsewhere. Good luck!
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February 2022 by Anthony E.
I brought my Mac Pro and and they diagnosed it for free. Very professional and honest about the issue. I would definitely recommend these guys. Declan is the best!