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December 2023 by Sara Harelson
Monalisa did my full face of makeup for my engagement photos and she was incredible! My makeup looked stunning and she did exactly what I asked for. I will definitely be returning.
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December 2023 by Grecia CL
Ana did an amazing job. Was so sweet and helpful when we asked for some recommendation and a color match!!
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November 2023 by Kat S
Even though I live closer to a different Sephora, I always try and go to this location (Encinitas, CA). EVERY single time I have gone in (which have been many) they are always so so helpful. They've helped me with skincare, fragrances, color matching foundations, and much more. Not sure what's happening at this location, but keep it up. I will continue to come back again and again. Thank you for being so helpful and giving us guidance when we need it.
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October 2023 by Carolyn C.
This review is for Rebecca. She was so helpful and approachable. I am not well versed in makeup and usually feel pretty judged and uncomfortable in these stores so I was grateful she came up to me to offer assistance. She guided me towards everything I needed and the process was quick. She helped me color match easily with my skin tone and educated me on what I should be looking for in the future in terms of products. If I ever need make up again- I'll definitely come back and request Rebecca! She's amazing!
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September 2023 by Naomi M. Ruiz
This Sephora is nice, well-stocked, and the staff is kind, but man, does the perfume smell overwhelm here! It's too bad, but brace yourself if you are scent-sensitive.
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August 2023 by Sarah Y.
Sophia was so helpful today at Sephora. She helped me shade match, and tried several shades just to be sure she got it right and that I liked it. I walked in unsure of what the exact thing was that I wanted, but I gave her the description, and on her first guess she got it right. I really appreciated it.
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July 2023 by Ashley K.
This review is for Megan, she did my makeup recently for an event and it looked amazing! She convinced me to come back to do my eyebrows and now I come regularly. She's an expert at what she does, I always look forward to chatting with her as well.
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June 2023 by clarissa c.
Love the products here but unfortunately, the customer service is a real bummer. Went for a return because of a broken package and it was handled Very unprofessionally and rude. Will no longer be shopping here.
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May 2023 by Nerissa Z.
This store is filled with employees who knows nothing about the company Sephora, the products they sale or how to add points to your account. Terrible service and incompetent staff makes this store a disaster
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April 2023 by Jay McCullough
Recently started getting super into skin care, but I had no idea what to even look for but sales associate Marisa was an extraordinary help! Not only was she approachable and knowledgeable about the products she showed me, but she was so understanding too when I told her what I was dealing with. Nicole also helped me find a foundation that matched me perfectly and was super light on my skin. Best service I've had in a Sephora, hands down. Thank you!!
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April 2023 by Fiji Honey
It's very small. It would be nice if they expanded a Sephora in this area.
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April 2023 by Ria W.
The minute I walked into this Sephora I felt so uncomfortable. The workers did not feel welcoming and kept watching me from the corner of their eyes. After I made my return to see what I could buy with the money I just got back but when I started to browse I was met with even more stares and side eyes. I will most likely not go to this location again. I would recommend going somewhere else because it's apparent that you cannot go and browse because people will constantly have their eyes on you.
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March 2023 by Noelle Simonne
Marisa is so helpful everytime I go! I got just what I wanted! Thank you Sephora!
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February 2023 by Suzie M.
Terrible store Can't believe the sales girls. So tacky Will not go back. Bad bad bad
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December 2022 by Lilian A.
Customer service/sales agents hover way too much. There's a greeter at the door that asks what you're coming in for, which I find a bit off-putting. Sometimes a girl just wants to browse or research products to later make an informed purchase. I can't have a leisurely shopping experience at this branch because I'm constantly approached asking if I need any help, and God-forbid I leave empty handed. The greeter will interrogate me about why I didn't find what I was looking for. If feels as if this branch is overly concerned with meeting quotas and turning over customers as quickly as possible.