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October 2023 by Sophie Dailey
Kind of annoying that they sell shein/temu items. Like the press on nails. I only know because I’ve bought them off those sites before. For example a pack of press on nails on those sites are less than a dollar. They’re selling them here for 10$. It’s alright to make a profit but you can sell something of horrible quality for 10$. It’s bad costumer service in my opinion. Do with that information what you will!
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June 2023 by Ray B.
I went in for a color touch up I didn't have a appointment but they standing there talking And would not do my hair I am a good tipper but there lose I have spoken to my friend and family and told them what they did to me and they promised they will not go there I hope they can afford all the business they will lose
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June 2023 by Monica B.
I went in for a color touch up I didn't have a appointment but they standing there talking And would not do my hair I am a good tipper but there lose I have spoken to my friend and family and told them what they did to me and they promised they will not go there I hope they can afford all the business they will lose
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April 2023 by Mary H.
I love this beauty supply store!!!! They have everything you need and it's always well stocked and the owner Richard is so helpful and sweet. I am in there a few times a month and every single time everything I need is stocked and the store is so clean and organized with best products available. Richard is so knowledgeable and can help you find the best hair color. Do not buy box color, visit this store and he will make wonderful suggestions. He has changed my hair coloring experience and I am so grateful!!!!
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February 2023 by Nathalie S
Very good place. Richard, the owner is very helpful. He suggested a couple products that work wonders. This is my go to place. I’m a returning customer!!! 100% recommended.
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October 2022 by A. L.
very knowledgeable staff. There is a great selection of products to choose from at good prices . i would highly recommend this freedom loving store. stayed open during the scamdemic because every business is ESSENTIAL! love love this place!
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May 2022 by Katherine Wethington
UNBELIEVABLE bad experience with hairdresser Nicole. I sent her 8 pics of my hair and a pic of the color I wanted so she'd know EXACTLY what colors to provide but when I arrived she was pacing around trying to find the red sample of one of her two color lines, couldn't find it so couldn't even let me choose a color from one of the two color brands and then told me she couldn't even dye my hair as she had NO RED SHADES close to the color I wanted IN EITHER OF HER TWO COLOR BRANDS!! I'd waited over a week for this appointment so she had plenty of time to prep. So I had her cut my hair..the bangs are over an inch different in length and still too long even though I emphasized wanting them out of my eyes..they're still in my eyes and a mess. Total waste of time and money. I was so uncomfortable I said don't bother finishing the blow dry and left early. I've added 2 pics, one of my hair curly and one slightly straightened so you can judge for yourselfThese stylists are independent..not the fault of the shop so I guess are not as accountable as a real hair salon.
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May 2022 by Alessandra Balinova
Terrible customer service, girl was rude ALL THREE TIMES I was there! Their pricing is easily three times more than anywhere else, it's bordering insulting. Awful establishment. Encinitas is a small town and word travels fast. They wont be open for long, 8 months tops.
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March 2022 by Cam R.
Breath of fresh air and as usual I got everything I needed. Richard has been in the industry longer than most and has ran his business successfully for decades. They have everything you need including hair dye which ulta doesn't offer. Highly recommend the salon
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March 2022 by Patricia Colaneri-Henson
Poor customer service bordering on racial discrimination combined with a limited selection of products will prevent me from returning to this store.
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January 2022 by Dayna V.
I thought long and hard about posting this review and after much thought and prayer I decided it was the right thing to do. I've been purchasing supplies from this business for several years. They have great products and they stock all the things I am interested in buying. Recently I went in and noticed the business owner was unmasked during a time of mandatory masking and a drastic increase in Covid cases. Two of my own kids +2 of my nephews and a sibling were all battling Covid at that time. Thankfully they are all vaccinated so their cases were not life-threatening however one was very very ill. She was sent to the ER. So I was curious and I asked the owner about his decision not to mask to protect himself and his clients. He responded with his views about masking and added in his views about vaccines. Both were loaded with misinformation and conspiracy theories. Of course it's his right to make his choices and believe whatever he believes. I don't judge people for their beliefs even if they are Not at all backed by science. Some people I love believe in the same aspects of misinformation. Here is where I am, like this business owner, open to making a choice. I have chosen to no longer shop here. I make this choice because this business owner demonstrates a lack of concern about his patrons. I live in a multi generational household with a 3 year old and I care for a 91-year-old mother frequently - so I avoid undue risk. Being in close quarters indoors with people who are anti-mask and anti-vaccine is not a choice I will make. Everyone is open to their own choices but I think they need to be informed choices. That is why I am sharing my experiences here, so others can make their own informed choices.
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December 2021 by Liz B.
The Ultra Beauty Supply Salon has the best customer service I have ever experienced. Both Lavonne and Richard took a lot of time to help find the best product for my hair and I so appreciate that. I highly recommend them if you need any Beauty Supplies.
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October 2021 by Nicole P.
Finally a hair salon that doesn't require masks. I enjoy my freedom's and I love this place. The girls are all so nice and they do great blowouts
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September 2021 by Athena K.
This is the worst beauty supply business in North County. The manager is incredibly rude to customers. The other day when I was in there she was yelling at a customer. She was condescending and judgmental. She is very off putting and disrespectful. She does not care about the customers. There are much better beauty supply places where they treat their customers with kindness and respect. They actually get "0" stars from me.
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July 2021 by epic steve time yup !
IF U HAVE BLACK HAIR U ARE NO WELCOME HERE. ANTONIO INFORMED ME TODAY WHEN I WENT FOR MY SECOND VISIT WITH HIM HE TOLD ME MY HAIR IS BLACK AND TOO STRESSFUL 4 HIM TO WORK ON MEXICAN,ASIAN,BLACK,INDIAN BEWARE ANTONIO CANT HELP U ITS TO STRESSFUL
