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November 2023 by Jon Schwindt
Dr Chang is incredibly knowledgeable and experienced. Her “bedside manner” is very good and despite being busy she is always thorough and friendly. The office staff are friendly and work with the space they have very well
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August 2023 by Shervin Golriz
Very nice front staff. I took my dog for a check up and I had a very positive experience im going back to get her spade next week. I recommend this place.
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June 2023 by Sarah Davis (Sarah Cate)
Our friends recommended this vet when we got our GSD who is almost three. Dr Cheng continues to be a wonderful vet who really cares about their patients. They always remember us and go above and beyond to ensure our GSD is gets everything he needs.
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June 2023 by Nooruddin Gheewala
The doctor and the nurses are amazing and really care for the pet. This place puts pets first and the doctors and nurses take their time to talk to you about what is happening and will be happening. The doctor is very friendly and does not push any brand but advises on natural items to feed your pet.
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April 2023 by santaclausutube
Good doctor can get pretty busy not cheap but effective treatments & care
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February 2023 by Mona Dreiling
Dr. Chang is the best! I've been taking my cat to her for over 15 years. She's very knowledgeable and I feel she sincerely cares about my babies well-being. I once moved 2 hours away and still brought my cat for visits. I've been back in town for many years but only drive 20-30 min. to see her. No matter the drive, she's worth it to me. My cat is my world and I trust Dr. Chang!
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January 2023 by Diana Wallace
It is NOT professional in any way. Having an appt means nothingYou still wait 40 plus minutes. Dr is NOT knowledgeable. I only went there through a rescue. Never again.
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November 2022 by Michael McKeon
Dr. Chang has taken care of our babies for several years. She takes time with us and is a brilliant Vet
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October 2022 by Sanford B.
Need an emergency visit for my dog with a likely UTI. Called and they told me that next appointment was Monday (4 days from now) but I can come and do a drop in visit. The receptionist told me at least 4 times that the fee was $99 but didn't care to mention a single time that the hours for drop in are 2pm to 4pm. Thirty minutes later, after getting dog ready and the drive, I get there and same girl tells me the news that I have to come back later. But she was d*** enough to add the comment, "but you'll still get seen today". Not the brightest bunch but I'm stuck with them for this infection then off to find a place that doesn't staff NPC's. And it got worse. The girl from the front desk called me and told me that I was no longer welcome in their clinic and that they'd be emailing me my dog's paperwork. She lied about what happened saying that I was "acting like a child" and they don't see people like me. I explained that my dog was still sick and they had the records and she said basically said too bad. Not that I really care, we can find a dozen vets within 1 mile of their place - AND SO SHOULD YOU. Don't go to this place. Go ANYWHERE BUT HERE.
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September 2022 by Michael M.
I wouldn't bring our babies anywhere else. Dr. Chang spends time to explain what's happening, she's very intelligent and sincerely cares about her patients. I seriously live in fear of her retirement
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July 2022 by Neda Z.
This is a horrible clinic. All they think about is money. All they talk about is money. The do not care if your animal is sick or you need their support and compassion to treat your animal. Very sad that I had to encounter people like this. Only the front reception is polite and try to help. I would not recommend this clinic at all.
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July 2022 by Dmitry E.
We love the Animal Clinic of Encino! Dr Chang is very knowledgeable and an ultimate professional. The staff are very nice and are always helpful. We are very happy that we have this great clinic in the neighborhood for our dog!
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July 2022 by Ali G.
My family has been coming here for YEARS and we couldn't imagine going anywhere else! Dr Chang treats our dogs as if they were hers, and asks about all of them every time we bring one of them in. We love all the staff who are always super nice and friendly and who took such good care of our dogs during Covid when we weren't allowed inside for safety. Highly highly recommend this place to anyone looking for a new vet! We love Dr Chang and so do our dogs (even though they are nervous and really just want chicken treats.)
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May 2022 by seeyer zaman
My service Dog got stung and had an allergic reaction and they brought my dog back to normal in an hour, took out the stinger and charged me less than they said originally and it was a really good deal considering it was an emergency visit on a weekend. My Dog was comforted the whole time by the staff. I'm very happy with my experience.
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May 2022 by Mila B.
Our friend recommended this place to us over a year ago when we first got our dog but we decided to go with a different vet out of convenience (they were literally a 2 minute drive from where we live). Well, after becoming extremely unsatisfied with the quality of care and service in general provided by our vet we finally decided to give this place a try. I wish we had done this sooner. The front desk staff here is unbelievably friendly, Dr. Mindy Matter provided exceptional care, her bedside manner is everything you hope for in a doctor and the techs assisting her were gentle when handling our dog (he's a 70lb pointer who is excited 24/7, so I know how difficult it is keeping him still). After every visit to our previous vet, our dog seemed nervous and I always suspected that they had no patience and were rough with him. Here, he was his regular happy self. Dr. Matter was very thorough with her examination, asked us a ton of questions and gave us the opportunity to ask questions as well. Our previous vet had poor communication skills, we always felt like we were being rushed out the door. She even called a few days after our appointment to check up on our fur baby, which shows that she actually cares about the animals she's treating. I'm happy to say we officially found a new vet that I believe we will be satisfied with in the long run. I definitely recommend The Animal Clinic of Encino.
