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April 2024 by Nanometer S
Great experience and good food BUT they put the chairs on the stove when they shut down for the day. Kind of gross since the floors are carpet and aren't exactly cleaned every day anyway... So floor grossness right onto the stove, might catch some floor disease that way. See picture from a week ago.
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March 2024 by Waleed Hussain
We came to celebrate my cousin's birthday and because it's Ramadan, we break our fast with coffee and dates. They have the nerve to charge us a $15 corkage fee, even though they're not opening the bottle or providing any silverware or glasses for them to clean or worry about. That is terrible service and we will never come here again because this is our tradition and religion and they're making us pay for it.
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March 2024 by Aprille C.
My whole life I've heard about Benihana and finally went tonight! We took a chance without a reservation and only waited 30 minutes. I had read in advance about the valet parking so we found a meter on the street a block away for $2. Thanks to other reviewers for that. The place was hopping and so full. We were seated with two other nice couples. We ordered the filet mignon, and the salmon. Entrees come with onion soup, salad, onions, mushrooms, zucchini, rice, AND ice cream or sorbet. It was so entertaining to watch the chef cook. And he did fun tricks as well. All the food was delicious. The two other couples ordered fried rice and let us have some. I can see why people come for celebrations. It was fun. But be prepared for a spendy meal. For two entrees & one beer plus tip was $124.
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March 2024 by Waleed H.
We came to celebrate my cousin's birthday and because it's Ramadan, we break our fast with coffee and dates. They have the nerve to charge us a $15 corkage fee, even though they're not opening the bottle or providing any silverware or glasses for them to clean or worry about. That is terrible service and we will never come here again because this is our tradition and religion and they're making us pay for it.
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March 2024 by Armine H.
Very upset from the first minute I stepped into this location. First host instead of welcoming said our reservation canceled because of 2 min late. She Host really mean and unprofessional. I asked her a question from menu and she told me to go back and read the whole thing again. Than after waiting almost 45 min they gave us a cook that can't speak English , wasn't doing any tricks and was really tired . We had a birthday celebration and I had to remind him to sing a song or do a special trick for a child . NEVER NEVER COMING BACK HERE. I wish we went back to YAMATO / we had a great time few months ago in that restaurant and waiters and all staff were very welcoming !
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March 2024 by Geo W
Worst service worst food rude manager they gave no utensils no napkins the food was like children’s portion I spent over $100 I couldn’t believe the rudeness of management they got going there I will not ever come back there and they lied about refund my food the worst restaurant by far to go to on Ventura
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March 2024 by Olga Maria
I just ordered on Uber Eats and I ordered 20 dollar chicken fried rice, and what they sent me was left over garbage that I instantly spit out!!! , I’ve never been more disgusted by a delivery, and I’m horrified because I used to love Benihana but this experience has left me so grossed out I will never not only order from any of their establishments but I won’t ever go in person again, I feel like vomiting now remembering that I even took one fork full -
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March 2024 by William Nethercott
Fantastic food, as usual, though we had not been to a Benihana restaurant for several years (only because we never lived close to one). I highly recommend this for your entire family.
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March 2024 by Ivelin Kichukov
If you want to enjoy delicious food and a show this is the right place. It is mandatory to make a reservation one day before. I strongly recommend!
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March 2024 by Gary Aragon
This place is a fun experience for kids. But the food is low quality and poorly cooked and extravagantly overpriced. The shrimp was dry and over cooked. The steak was not flavorful. With food and drink, it came to about $100 per person. I would've been disappointed paying half of that.
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March 2024 by DeAnna C.
The Encino location is a problem. Every time I go to this location its a problem weather its my food or the service. The service is based on ethnicity. 3 out of the last 6-7 time I have a reservation they have chosen someone before me and made me wait. the chefs looks before they get to the table and then the show is either very good or real basic. I have complained several times and nothing has changed. this past Saturday was and will be the last time I go to that location. mind you that location is the closest (1 hour and 25 mins ) from my house. My bill was $170 which is pretty normal for what I spend. I woke up today and they charged my card not only for the $170 but another charge for $118. and no one has any answers! Bottom line if your black don't go to the Encino location! someone is clearly stealing from this place!
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March 2024 by Logan D.
Robert was a very fun and talented Chef. The food he prepared was timely, delicious, and the preparation was extremely entertaining. Mona Lisa was a great server who made sure our table wasn't cluttered and checked in on us regularly. Will definitely return!
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March 2024 by raffi g.
Charging Morton's / Fleming's prices with Applebees / BurgerKing customer service. Chipped glass. Never sang us Happy Birthday. Didn't offer to take our family picture. Used to love this place--won't ever go back. Reached out to them via their website the night we returned from our meal--no reply. I've been a patron for 20 years, I'm genuinely sad at what's become of this place.
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March 2024 by N H.
We have come to this location of Benihana's multiple times over the past 11 years and have always loved it. I'm not sure what happened this past Friday on March 8, maybe there were too many birthday parties going on. But we came to celebrate my nieces, sweet 16th birthday party. There was six of us, and our food was overcooked and not good at all. What's more, they gave all of us adults less food than my 11-year-old child. The bill with tip was close to $600. And then I had to remind our waitress twice that it was my nieces 16th birthday party, and they ended up singing to her at the last minute. But only two employees sang to her, whereas while we were there, I looked around and multiple employees were singing happy birthday to the other tables. It's sad because we have been coming to this location for over a decade, but we certainly will not be coming back.
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March 2024 by Mermaid A.
Great experience. We had a big party of 9 young boys and seven family members for my son's birthday. They sat us across each other which was great, the tables were able to interact. The service and food were great. Everyone loved the food and the experience.
