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February 2024 by Jayesh Patel
I recently purchased a used Tesla from Buy Your Ride team, and I couldn't be happier with the overall experience. Not only did they provide top-notch customer service, but they also went above and beyond to help me secure a tax credit, making the entire transaction smooth and rewarding.Since 2023, the IRS has extended a tax credit of up to $4000 on EV plugin vehicles to Used vehicles. I contacted around 10 used car dealers on the phone and none of them had any idea about this new tax credit. When I talked to Eric, it was a different story. He knew about this and he helped not only with the purchase of an EV but also provided the form 15400 so I can get the tax credit.The staff was friendly, knowledgeable, and genuinely invested in ensuring I received what I was looking for. What truly sets "Buy Your Ride" team apart is their commitment to customer satisfaction. I appreciate the transparency and honesty displayed throughout the process. I highly recommend them to anyone in search of a used car, particularly an Electric/Plug-in vehicle, to take benefit of the new tax credit which can help lower the price by up to 30%!.
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January 2024 by krena lynn
UPDATE: Eric van ace owner of buy your ride reached out to me to try to resolve the issue. He was very nice and sorry for the hassle and bad experience. I finally recieved my title today and Eric has reimbursed me for my out of pocket expenses for the paper work on The tittle. I purchased out right with these guys. I paid in full same day and NEVER recieved a title. I attempted many times and was avoided and got the run around. DMV says they had NOT recieved anything from this car company. The lady in tittles says they NEVER sent the documents to DMV and was resending I should wait a week and call back if I don't get it in the mail. I waited 2 weeks and ended up speaking with a manager who was rude. I have had to replace a battery in the car and the terminals had corrosion. I had tire sensor replaced when i was told they put air in tires just drive it and it will go away. Its Not even 2 months since i purchased the car. I found these people by reading Google and its high score reviews and learned a hard lesson. This company has Bad business ethics.
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November 2023 by Karen Jenkins
Team was professional and all communications were timely. I received a competitive offer on the sale of my 10 year old Mercedes. Paperwork was completed in just a few minutes after we agreed on the cash price. Will definitely consider them for any future car transactions. Thank you!
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September 2023 by Miles Raker
Pretty bad experience at Buy Your Ride.I purchased a 2000 Dodge Dakota. This vehicle had about 225,000 miles, so I knew I was taking a risk. The sales rep, Chris, told me things like "If I wouldn't sell it to my family, I wouldn't sell it to you." "I'm confident this vehicle is road trip ready." ect.During the test drive, we went by the their repair shop. I asked about the work they did, and the mechanic assured me things were fine.Two months later, this car overheated. When I took it to my trusted repair shop, they found $3500 of safety critical problems. Problems that were certainly present when it was sold.Like so many others who have learned this lesson:HAVE A TRUSTED MECHANIC INSTPECT THE VEHICLE BEFORE PURCHASING!My mistake was trusting Buy Your Ride's mechanic. This was a $3500 mistake.(giving two stars, because I should have known better)
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September 2023 by Jessica A.
Well this was a surprisingly positive experience. My husband and I wanted a super affordable older car for errand running. The price was the price, no hassling or dealer fees. Christian was super positive and pleasant to work with. They stayed after hours to help us out and set up our baby to watch some videos while we did the paperwork. I don't tend to trust salespeople, but for an older car they seem to truly care about the vehicles they buy being reliable for their customers. As a family, deeply grateful for folks like this when buying vehicles! Thanks to their team!
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August 2023 by Justin W.
These folks are fantastic! Travis and Phillip helped me today and I beyond satisfied. prices as advertised, have me a fair value on my trade in and made purchasing as simple as I could have hoped.
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July 2023 by Joshua Garman
Just bought my first car all on my own with the help of Eric from buyyourride. Great service and environment. An overall great car buying experience. I am really enjoying my car. Thank you Eric and Buyyourride team!
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July 2023 by Haley Calderwood
Buying my Ford Ranger through Buy Your Ride, was a lovely experience. I was immediately greeted with warmth and respect. I felt taken care of and that my business mattered to them. Usually car buying is not fun, but the crew in Buy Your Ride made it feels that way! The truck is awesome, I got the price I wanted for it. Also as a person who identifies in the LGBTQIA community, this was a particularly special experience for my partner and I. We felt safe to be ourselves, and respected as people. Which is so important!If you want a great price on a reliable car with the friends and family experience of a small dealership, than I highly recommend Buy Your Ride. They're good people, and do a fantastic job!
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June 2023 by Gaël F
As a grumpy French person, I generally only leave reviews to complain, But kudos to BYD team ;) I went there with my best girlfriend who was looking for a new car. Éric and his team were super professional, friendly, they took the time and found him the model that suited her without putting any pressure on us. She had a little problem shortly after and they sorted it out efficiently and went above and beyond what one would expect. They are great professionals, I definitely recommend them. Merci Eric !
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June 2023 by Joe Rubino
Within 2 weeks, my experience with Chris was met with integrity and commitment to his word...That we came back to purchase a second vehicle; with as equally a good experience. Well done guys; well done!
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May 2023 by Anais Vandenbosch
I don't even know where to start. I had a great impression when I visited the website, and was happy to read that their top priority was "customer satisfaction". This couldn't be more true. Eric and the team have gone above and beyond to make sure I find my dream car, in my budget, and even in the color I wanted. They took the time to listen to my need and made it feel like a priority. In no time they found what I needed. They made the painful process that is "shopping for car" a simple walk in the park. Their attention to the customer from start to after-purchase is incomparable. I will recommend them to anyone looking for a used gem. Too bad I can't give 6 stars.
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May 2023 by Marco B.
I was looking for a car all over the place for a while until I found BYR on offer up. I checked out their website and the car that I was looking for and the ride was well taken care of with low miles. So I set up a consultation to go check out the ride in person from the minute. I fell in love with the car after that I wanted it so we had to go talk to some numbers the owner and the staff are upfront very helpful and courteous. I was able to to negotiate and get the deal that I wanted. I definitely recommend you check them out.
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March 2023 by Bret T.
I have known Eric Van Ace, the owner for several years. I bought my first Jeep Grand Cherokee from him, and I have stayed in touch ever since. I recently sold my Mercedes to him, and nobody else came close to the value he offered. Not only is he a joy to work with, but extremely knowledgeable about the car industry. I have purchased from him in the past, sold my car, and referred many people to him, and the service is just the best. Why waste time in a car dealership when Eric just makes everything so easy and fun. I wish everyone did business like Eric. Whether your in the market to sell your car or buy one or both, this is a one stop shop and Eric will get you the best deals out there. Thanks again Eric for always taking care of me!!
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March 2023 by U HIT
George was great! Everything about my visit to ‘buy your’ was as good as it could be. I didn’t buy a car but came very close but couldn’t get the numbers to match. George tried his best and even matched what I wanted 2 days later but it was too late as I had already purchased a vehicle. George at ‘buy your ride’ will take care of you!
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February 2023 by Jake DOnofrio
Eric and his team are great! Got me into a new Tesla Model X. Worked hard to get me a good price for my trade and the process was smooth. I’ve bought a lot of cars and I can’t say I’ve had a better experience anywhere else. Eric and Jorge care about their clients and didn’t try to sell me on anything extra. Would definitely come here again for my next vehicle someday.
