Cosmo Prof in Woodland Hills is highly regarded for its exceptional customer service and knowledgeable staff. Customers often praise the employees for being helpful, friendly, and going above and beyond to assist with their needs. The store is well-stocked and maintained a good flow, ensuring customers rarely have to wait and can find products easily. The staff’s professionalism and genuine approach create a welcoming environment, making shopping a pleasant experience. Customers appreciate the store’s effort to make personal connections and provide excellent service, contrasting with other local stores that may be less helpful. While product availability can sometimes be limited, the staff’s willingness to help, including going out of their way to locate products, stands out. The cashier and team members, especially one named Jess, are often highlighted for their helpfulness and positive attitude. Overall, this location is recommended, especially for licensed cosmetologists, as it offers a combination of good stock, friendly staff, and a supportive shopping environment. The store’s manager appears to lead a well-run team focused on customer satisfaction, making it a preferred choice for industry professionals in the area.
Cosmo prof in Sherman's oak some of the cashier attitude was soo poor.
July 2023
Lisa the retail associate always makes me feel welcome and greets me. Thank you
February 2023
great location to shop at but hit and miss on product availability. I find supply to be limited quantities or I have to call to ensure availability of products in specifically going in for as one is out 50% of the time.
