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March 2024 by The Jewel Riders Archive
Long lines and one cashier
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February 2024 by Noreen J.
i love smart & final "first street" food items & prices. i buy practically all of them - great selection of everything you need for meals and home. one-stop shopping!!!
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February 2024 by Hov I.
Narrow obstructed isles and slow, entitled shoppers that have no spacial awareness. Have the common courtesy to move your fkin cart to the side while you decide on which can of beans to get, Martha.
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February 2024 by j g.
Shopping at Smart and Final is now more of a hassle than Costco. The hummus costs 50% more at S&F. S&F also lists stuff as being on sale when something is $4.90 instead of $5. That is not a sale item to me. It is not worth the hassle anymore. Usually only have 2 checker aisles open even when crowded.
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December 2023 by Lorrin B.
Smart and Final ran a 3 day digital Black Friday Promotion. I wanted case of 3# First Street Dry milk, none in the store. Had to go to store twice to get a rain check. Sarineh gave me a very bad time. She did not write rain check willingly. Armenia (Store Manager) was on vacation. Armenia was helpful when she came back. I waited a month for the product to come in. All I hear was no stock at warehouse, they are not filling orders. I called corporate. It took 5 days to get an answer. Call from Dorris on 323869790l. She never returned calls because she was waiting on buyer. Did not even return call to say she was working on problem. Really great customer service and communication. Dorris hung up on me. When she called, she did not even know store had already received product.
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October 2023 by anna jimenez
Great location. Friendly staff.
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September 2023 by Mat P.
Thank you Humberto for the friendly service and assisting me with finding a product that I'd been looking for, but wasn't on the shelf. Also, this store is clean and well organized. Also, unlike some other S & F stores, if there is a line stacking up, they get additional cashiers up front to get people out the door. The employees are accessible and friendly. I highly recommend them.
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July 2023 by Siyamak Ahl
Whatever you can't find in Costco, you can get here.
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June 2023 by Michelle R.
I come to the store only because they carry the water that I drink at work which is l 6 1 L bottle package. I came this morning to get water and I was looking for a mint and I noticed this cashier Adela put up the sign that her register was closed just before I got to the register. So like all right I'll go to the other register and sure enough her friend goes right to her register and starts loading his items on the Belt. It turns out she moved the register closed sign so her friend cpild check out I am waiting at the other reguster, it's pretty convenient don't you think?
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June 2023 by Billy N
Cool store good selection of products such good deals on bulk items
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April 2023 by Joanne S.
I realized a box of $9.00 cookies were missing from my order so I called the store and was told to bring my receipt in and I would get my cookies When I went back the next day with my receipt to get my cookies I was treated very badly. I was told to wait outside of the room where the manager would check the days films. I had spent $111.00 that day including the cookies.I waited for about fifteen minutes Many customers passed by me and heard what was going on. I would never go back to Smart and Final again.They lost a good customer.. The films showed the young unprofessional lady that what I said was all true.
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March 2023 by Betina McKinley
Great store and helpful employees
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March 2023 by All Appliances Repair and Service
I went to store on Balboa/Ventura even though I hate the parking. I hadn't been there since pandemic as its not my local grocer but sad to see that prices are really high, variety low as not carrying many items I once could get there and freezing. The store was beyond cold which is ridiculous in this freezing "worse winter in Ca in 30 years" weather and no one cared! Asked several employees for help and they were totally dismissive. One just shrugged and said " everyone complains but nothing will be done". It was so unbearable that I left. Outside was warmer! What a shame! What is happening to common decency and good business sense? I won't be coming back any time soon.
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January 2023 by Erin Hays
For context, this store is within walking distance of where I live so naturally, I go here to pick up things when I need them last minute. I have been here about 4 or 5 times in the span of the past couple months and every single time I ask an employee a question or speak to any of them, I get an attitude and they aren't helpful at all. Today I just asked an employee where the beef bullion were, to which she responded with "I don't know, check isle 2 or something" in an aggressive tone.The first time I came here I was trying to use a coupon on my phone and the employee told me I needed the app so I did that and asked him where it was to which he took my phone and told me that it's not there but didn't try to help me whatsoever and didn't give me the coupon either; just stood there and stared at me.I rarely write reviews but every time I enter this place I feel uncomfortable around the employees and leave feeling upset because of it. Just avoid this place and go somewhere else with better customer service.
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August 2022 by Robyn Lewis
I went to get ice cream for the staff. The lines were short and the cashier was very friendly.
