-
March 2024 by SAIID ELYASSIAN
Great service and great welcome
-
March 2024 by K1LL3RS4L1F3
rude people if you are not happy with your work you should leave and also be better be nice if you take something to return from Amazon and you don't need anything like a package or label they will say you need to buy a box because they can only take it with box just avoid this location! they want you to spend money to take a Free return
-
March 2024 by Mehrdad Karimi
Quick service, polite personnel and professional, easy to process and respectful. Highly recommended this location. Well trained personnel and it was convenient and quick service. Excellent.
-
June 2023 by Jillian Dicker
The workers here were so kind and helpful to me trying to move out and ship things across the country. Helped me find the right sized box, were very patient, and so helpful. Great service!
-
June 2023 by Veronica V
I've been to this store many times and never had a problem doing a return for Amazon. Today at 10am I went in and a woman Wanted to charge me Six dollars because she said I had to purchase a box for the item. The item i was returning was already in a box.She said it was a new rule. I never had to buy or purchase a box for an item it was automatic return for Amazon box or no box I was never asked to buy a box for amazon return. This was BS. SO I went to different UPS store and they took my return no Hassel no need to buy a box beware this store us a scam. I am responding to the stores response. I understand that there are protocols. However this Box which I was returning had the product Already in the Box and she wanted to sell me another Box for $6 which doesn't make Amazon's returns for free which is what they advertise. So it makes no sense to me that we have to pay for a Box. I took the package to another UPS store. No questions asked gave them the label gave them the box and they said thank you and have a nice day
-
April 2023 by Kathleen Cashman
Cost to ship here was $34, box was $20, packing materials were $20: total $70+.Had a box at home, packed it myself, took it to FedEx…shipping was $17+. Go figure!
-
March 2023 by Madeline S.
I've come to this location multiple times and I find the staff to always be really friendly, efficient, and helpful.
-
February 2023 by J M.
UNRELIABLE Alliyah- February 20th 2023 5pm Reserved a mailbox for my unit 249 had let it lapse due to unforeseen circumstances. Called in and they drafted a document for my rental for me to come in Monday (Today) Came in and they now said my box is no longer available and they said No small boxes are available anymore and the only box available is big boxes. Had called in specifically because of by this and they had said they have a lot of boxes available so now I feel they are lying to me to get me to buy the bigger box. I have business mail tied to this mailbox.
-
January 2023 by Rika Camizianos
Love this store. Color copies, notary services, passport photos and package delivery in one stop. But the big bonus is the staff. Fantastic service from the manager, Christian. Highly recommend this location.
-
December 2022 by J N
I've been in here many many times and have always had an easy, helpful, and friendly experience. Been to other ups stores and got rudeness and problems. Just go here and save yourself the hassle.
-
December 2022 by M S.
I stopped by as I was in the area to get some information about renting a small mail box after mailing some items out. I was impressed how fast the employees were taking care of all the customers ahead of me and I didn't have to wait a second to get to my turn although I saw 10 people ahead of me when I literally got to the store. Everyone seemed friendly, Knowledgeable, and quick with taking care of us, but I never felt being rushed or anything at all. It's at A great location too, and I would definitely be back here and recommend this location anyone in the world if there's any packages that must be set out or something. Thank you!
-
December 2022 by Moses Jean-Pierre
Great experience because the store went above and beyond to help with urgent matter. Thanks
-
October 2022 by Gail K.
I went there yesterday but my phone was out of juice so I couldn't pull up the QR code for my Amazon return. They said no problem and gave me a cordless charger to put enough juice to pull up the QR. Saved me a trip back and they are very friendly. My preferred location.
-
October 2022 by Ariel Agor
Waited 20 minutes for a simple Amazon drop because the store is severely understaffed and employees can’t multi-task
-
September 2022 by Jared Scudder
A thousand times better than the White Oak location. Fast, friendly service! Never going back to the other location!
