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January 2024 by Brent P.
Ever since this 711 sold it has had the worst customer service. I've been going to this 711 for 15 years and it has gone down hill fast in the passed year.
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November 2023 by Justin M.
Walked in today after a cooler YELP that took three days . I walked in and the cashier started steaming this is the Gringo! I had a manager come over to me asking if I was the guy who wrote the review on the refrigerator? I said I was. I am glad you that fixed now. And he started going off on his milk costs. How he had to throw away $1,100 in milk products, like it was my fault. That's called operating costs man. I asked him, is that before, or after you tried to push a spoiled product on your consumer? How is this my fault? I'm sorry things break. It's truly your urgency and transparency when that happens that matters. You shut down your store for a second then reopened while not telling anyone your cooler was inoperable. Not even employees? Maybe if your employees weren't on the phone with Their friends and family they could communicate to their customers. I don't wish to shop here anymore for anything. If I have to I won't be happy for it.
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October 2023 by Eddie F.
Every time you go to this 7 eleven, they have some foreign music blasting loud on blue tooth speaker as if its a night club, their home or their car. And there's one of them that's very rude, as he is ringing up my items today, he is having a full on conversation in his native language to another employee next to him as they're laughing. Felt personal amd insulting. When I told him to please pay attention to finish ringing me up and it's not professional to be talking in your language in front of your customer as you're cashing them. His response was to get out of the store. I did let him know I will be reaching out to their management so I really hope they can maybe retrain them on what basics of customer service is.
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September 2023 by Jane Ferrance
Used to be one of my favorite stores to stop in. But, on 08/ 31/ 2023 @ appx. 12:10 p.m. We experienced an extremely arrogant, rude, and unprofessional employee. He tried to sell us wings, donuts, and when we said no thank you he just tossed the donuts aside. Never asked if we wanted a bag, then after the transaction was complete he very rudely grabbed a bag and said that'll be ten cents. It was so hard to understand him! Will not return!
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September 2023 by DARHKxREAPER
I work for USPS and I went in bought some stuff and filled my water canteen with a lil ice and they tried to charge me 1.50 for a lil bit of ice so if ur a UPS FEDX watch out they charge u
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September 2023 by Timothy Wang
Cashier super rude and awful. Doesnt honor deals posted.
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July 2023 by Tim Manley
Wed 6/7 employee is very rude.9pm country club lane.location I only go here because its across the streeet. the employees here are terrible overal butl this guy is the worse.of the bunch I Tried to scan my rewards and I dont understand what the employee is asking.Apparently I'm suppose to brighten the phone..but hes so rude about it grabs my phone and brightens the screen.then says Bro...I said brighten your phone.What a jerkoff..
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April 2023 by Jessica Munnich
One of your employees is the rudest and mean(younger dude)Yelled at me because I couldn’t understand him. Had an attitude the whole time.I asked him why he was being mean and he said something like you small I big and more stuff I couldn’t understand. I come into this store everyday. Definitely will be finding a new store.
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April 2023 by Marshall Pagan
They say open 24hrs. It was closed at 11:58pm. Last time i was there cashier was just a AHole. Not a friendly place. Will only use location to pick up packages
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April 2023 by Jessi M.
One of your employees is so rude and mean. Yelled at me because I couldn't understand what he was saying. I asked why he was being mean and he said something along the lines of you small I big and more stuff I couldn't understand wouldn't give me his name. I come into this store everyday now I won't be. Sad
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March 2023 by Dustin Hayes
Says it's open 24/7 on here but on their door they have a paper sign saying they open at 5:30....
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March 2023 by Carlos G.
Says 24hr but just showed up at 11pm and the guy at the counter didn't even acknowledge my presence but the doors were closed.
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March 2023 by Omar G.
I use to go to this 7-eleven consistantly and now I stopped going to it. Some of the employees are really rude and need to be trained on customer service.
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February 2023 by NoSmackTalk NoneWhatSoEver
Place is not 24 hours an the bald guy there is always rude an rushing people to check out. Please change the hours to 10 because it’s not even open at 11pm. The guy there closes the store whenever he feels like.
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January 2023 by G Nelson
Yeah there’s a guy here who is the rudest mofo ever. Don’t really recommend unless you wanna stay in line forever while you’re treated badly. Always yelling a customer or rushing you, or in general being unhelpful. It’s the older bald guy. He should be fired but oddly enough is always there: terrible service.
