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June 2024 by Pawz N Play
Great up keep, great management.
My only complaint is not being about to use the dumpster. ?
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April 2024 by DONNA F
Lots of history at this place. It is definitely the best. Absolutely NO complaints! Prices beat most and Staff beats ALL.
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April 2024 by Sarah McLean
Dorthy and Gary are wonderful ! Very sweet and great customer service! I feel safe leaving my belongings at this facility
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January 2024 by John Brand
Worst pay portal I've experienced in over 40 years. Way way way too small font in help pages. Losing confidence in American Storages ability to competantly operate.
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October 2023 by Peter gersumky
have two units there and customer service is great ! very friendly and the place is kept up , drive up access is great even with a trailer .
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August 2023 by J N.
The people who own this business are narcissists. They think they have the right to tell me I can pay money and I can put my stuff in a storage unit, but my daughter can not put here stuff in my unit. They took my money showed me the unit signed a contract, then a few minutes later once I got home, they called me and told me they don't want my daughter putting her stuff along with mine,in the storage building that I just rented.This is no way to run a business. They would rather lose out on money just to not let someone they don't like be there.They discriminate against people who THEY think are not trustworthy and responsible. These people do not know how to run a business.Don't rent here, they're mean and nasty.
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August 2023 by Jayne W.
Poor costumer service. Very rude to old and new renters. They talk to people like they are better than everyone. I will never recommend this storage to people and I will never go back.
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May 2023 by Little Star Hernandez
My mother in law has a storage there she's been renting there for so many years Highly recommend you renting a storage there
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April 2023 by Robin Harvey
The storage place is owned by the most wonderfully sweet couple I have had the unit for over many many raise the rent once. They keep it very clean and I have not had any problems with rodents
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April 2023 by Em S.
Staff is VERY unkind. The woman who "greeted" us was extremely rude, especially considering we were there as new renters. Before even renting a unit we were berated for parking inside the gate, despite there only being 2 small spots out front- one of them for handicapped and 0 cars parked inside. If you can't fit in one of those spots you're out on a main road. As another reviewer mentioned, the dog policy is ridiculous (no signs anywhere for this) as a dog can't even be left inside the car. In short, the customer service was awful. I'd hope you treat your renters better.
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April 2023 by June B
A real person answered the phone, unlike several other storage facilities where automated system wastes your time and/or rude staff manning the phone. The business operator at this facility gave me clear and honest answers, regardless he gets another customer. Unusual in this day and age and a highly honorable person. I am sure that many others would have sugar coated things to get the business. At this place, their existing customers probably get high quality support. Kudos!
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October 2022 by Natasha Benton
I truly am so grateful for Bruce and Linda. They make you feel like family and that is what companies are missing nowadays. American Mini Storage is affordable and their hours are convenient. I would recommend this place for your belongings. It is secure with a pin entry security fence. Yes it may not be high tech or fancy, however I have never had any issues. Bruce and Linda thank you for kindness and integrity throughout the years. Once again American Mini Storage would not be the same without Bruce and Linda!
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August 2022 by Lorenzo Ramírez
An excellent place to sell and buy
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August 2022 by Sam Bruno
Easy access and secure
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June 2022 by Ed R.
Pros None Cons Difficult owner/operators Poor customer service Unprofessional The owners operate this business. They don't care if you are a customer or not. Everything has to be properly done. You have to enter you entry code or they will ask you to go and do it. They want you out before closing; they will remind you that you only have half an hour left. Don't even dare complain; because they will end your contract at a moments notice. The owners/operators are extremely difficult about following every single rule down to its bone. I highly recommend you go to the many competing storage business around the San Diego County. There are many other owners that appreciate the business of there clientele, and won't let little inconsistencies ruin that. Overall: STAY AWAY!
