AutoZone in Escondido provides a wide selection of automotive parts and accessories. Customer experiences vary significantly. Many reviews highlight excellent and helpful service, with specific employees praised for being polite, professional, and knowledgeable. Several customers note employees went the extra mile, providing great assistance with finding parts, carrying heavy items, and offering helpful cleaning advice, which was especially appreciated. Other reviews point out difficulties, however. Some customers report a lack of experienced help and advice in the store, recommending that buyers verify parts themselves. The need for an above-average personal knowledge of auto parts is mentioned, as assistance can be inconsistent. Prices are also noted as being typically fairly stiff.
Miguel Padilla was a great help, went out of the way to help install my wipers when I was having a difficult time, thank you!
March 2024
I had difficulty finding the correct parts for my truck, some employees do not have the necessary experience to provide you with the correct advice, I recommend verifying that the part you buy is the right one for your vehicle
March 2024
Steve was polite, professional, and knowledgeable. Best experience I’ve had at an auto parts store. Give that man a raise, stat!