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January 2024 by Brendan Lund
The people at Banner Bank, and especially the Escondido branch have always been amazing to work with. I have been with them since 2010 and am sadly switching banks (moved to a different state with no Banner branches). A few automatic payments that I had forgotten to switch over to the new account went through and over drafted my account. Roxanne, the branch manager, called me completely unprompted to let me know what was going on, and she and Theresa worked with me to get some of the charges refunded. She was also super helpful explaining the easiest way to move my savings over to the new bank. I am sad to be closing my accounts with Banner, but I would definitely recommend it to anyone else.
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February 2022 by Granger the Barber
I have NEVER been treated so well by any bank/credit union/brokerage/financial institution/etc. I am so grateful to have Miss Roxanne and Miss Amanda handling my banking needs. I don’t know of a single other branch manager from any other bank who works directly with the customer - Roxanne will take responsibility of your needs, and is quick to handle any concerns/issues you may have - you can count on her. Amanda is so personable and lovely, and she makes deposits simple and easy. I am so glad to have found a bank that treats me like a neighbor instead of another number! Thank you Banner Bank!!!
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January 2022 by Delia Iturio
I’ve been having this account for a couple months now and I really like their customer service and how quick the branch is to respond to get back to you! Keep it up
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August 2021 by Ms. Iturio
I’ve been having this account for a couple months now and I really like their customer service and how quick the branch is to respond to get back to you! Keep it up
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November 2020 by Chris W.
Don't waste your time or money with this bank in Escondido. The worse. Fee after fee and they could care less about their customers situations. Chase goes above and beyond for their customers.
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October 2020 by Eleanor U.
I am new in town. Frank answered my phone call, answered my questions. Made an appointment the next morning to establish a checking account. Very informative and very friendly. Highly recommend this bank
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March 2020 by K G.
These stars are for Jayde at the Escondido branch. Jayde has been a beacon for what it means to implement the human element. We had been dealing with a loan conversion with this banks' headquarters in Washington state and it has been a nightmare. Jayde has gone above and beyond when working with my husband and has remedied any and all hiccups we've had. She is an outstanding representation for Banner Bank. Thank you Jayde! In addition, my husband and I found this branch to be super easy with regard to wait times and also parking. Great location!
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July 2019 by Sam Steinberg
Wow. 3 tellers no one in lobby. Dont want to take our coin that's rolled. Guess they were too busy TO COUNT THE ROLLS.... this branch has gone way downhill
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May 2019 by Chris Williams
They don't help small businesses nor understand business banking.
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May 2019 by Arleen Lively
Always friendly and helpful.
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July 2017 by Rachel Austin
Great atmosphere, and great selection of wines to choose from! The servers are very knowledgeable, and have many suggestions if you're indecisive. I have been when they had a DJ and food truck, which was a blast. Also went on a Friday evening, which was enjoyable as well. They have a back area that is used as a party/event room. Give Sip a try, you won't regret it!
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September 2016 by Sam S.
Its a bank, and it hits all the right criteria. Very little wait times, friendly staff. Plenty of parking. Im happy here.
