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December 2023 by Rick S.
The rating is for Claudia. She went above and beyond to help me. I truly appreciate it. Sadly they didn't have the size of the work boot I wanted. I will be back though lol.
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December 2023 by Robert O.
A WEEK LATER STILL WAITING ON REFUND TO POST BACK TO MY ACCOUNT Bought an expensive pair of slip on work boots. Felt tight across top of my left foot but thought maybe they'd stretch out so purchased. Got home and thought id better wear them around the house to be sure. No, it was too tight to take a chance $240. boots. Returned next day all tags on in new condition. Refund issued still waiting. Boots are 20% more than other option.
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November 2023 by Samuel Galvan
Came for some boots for my dad but left with a little more stuff and got some good help in getting my dad the right boots
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October 2023 by David Grandis
Staff here is great, very helpful and knowledgeable about the boots they’re selling.
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August 2023 by Jonathan Carey
The service was great. The prices of the boots are much higher than I'm used to, but that's because I'm frugal. The boots we bought should last a long time, so it's worth the investment as I needed a good pair of boots. The staff was helpful and constantly checking to make sure everyone received answers if they had any questions.. If you're looking for boots... This is the place to get them.
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August 2023 by Renae C.
Came into boot barn to find my daughter some jeans there was a man and women working. Neither of them offered to help or greeted us when we came through the doors. We spent about 20 mins looking for items but their demeanor was not approachable. It was a very uncomfortable feeling. Very unwelcoming. We will not be returning.
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July 2023 by Rachel G.
It's so nice going into a store and being asked if I'm finding what I'm looking for. Let alone three separate times & they were very friendly & not pushy. I found exactly what I was looking for. I didn't even know we had a Boot Barn in Escondido because it's in a terrible location but now that I've stopped by I'll be back! Windy was really nice at the checkout & I wish every store had customer service like this place!
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July 2023 by John Wilson
Helpful staff. Good selection.
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June 2023 by Kari M.
Came in to buy earrings, most of the selection had missing jewelry from the packaging so I had to dig through to find a full set that I liked. On top of that, the girls that work there are low key rude & non-genuine. I'll stick to the Kearny Mesa boot barn instead, much more helpful and kind.
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April 2023 by Danielle “JaviesWife” Garcia
Great customer service. We were there to exchange a pair of work overalls that my husband purchased at the Riverside, CA location however when we got to the Escondido, CA location they didn’t have his size in stock so the young lady ordered them and we had them shipped to the Escondido store. The overalls came in within the timeframe we were given and both times we went in to the store all of the employees were very kind and helpful and that goes for both the Riverside and Escondido locations. Boot Barn has been my husband’s go to for work clothes for the last 10 years and the quality of their products are without a doubt the absolute BEST! Thank you to the employees for providing great service, we appreciate you all
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April 2023 by Tony Smith
Gotta Love Boot Barn !!Was able to help a young kid get his first hat. Styling with a new George Strait straw !!!
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April 2023 by Terry Schultz
The staff are excellent, knowledgeable and friendly. The store was well stocked.
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December 2022 by David P.
I used to buy all my blue jeans here but they often don't have my size so now I go right to Wrangler. I still buy my ranch boots an riding boots here. They have a real nice selection of shirts, jackets,belts&buckles. Kids running store could use some manners thank God I don't need their help anyway!!
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December 2022 by Carolyn Townsend
I used to like this location until today. I came in to buy a couple outfits for an upcoming event. I'm trying on clothes and have a clothes in my hand that I was planning on buying. This "entitled" lady comes in and is being helped by an associate. They clearly see me looking at some jeans. She just barges her way in front of me without saying excuse me or sorry. The associate just looks at me and continues helping the lady find what she is looking for. Management needs to hold some more training for their employee. I ended up putting the clothes back and leaving. I can't support this type of business anymore.
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