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April 2024 by robert fattouch
These guys do excellent work and have great service!! I had a minor accident and they had to repair the side panels on my car recently. The quality of work was great and they matched the paint exactly as it was before. I could not tell the difference between the original and the fixed area. They also had me come back to fix my front emblem that had faded from time at no charge. I highly recommend their shop and all their staff is super nice and helpful!
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April 2024 by Samuel Janssen
Great service and expertise
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April 2024 by Lisa Hernandez
Very professional and accommodating staff at this establishment. Marty and the receptionist at the front desk were very helpful.I was very impressed with how my car came back to me.
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March 2024 by Jocey E
OUTSTANDING, SPECTACULAR, COMFORTING is as close as I can come to describing the team at Autopark Collision. To their front desk, estimators, mechanics, and especially to their team leader, Marty, I have nothing but GRATITUDE and PRAISE. I haven't had the need to go to a bodyshop/mechanic in the past so I was a novice to how things would turn out when I had gotten into a front end collision over the holidays last year. It was like a godsend to have had APC recommended to me by my insurance company to take care of the collision repairs on my precious Lexus SUV. My insurance was limiting in terms of how long I could have my Enterprise (another incredible experience there!) rental car and even before APC found out, they were extremely diligent about making sure my parts were already ordered from Lexus and my car was in their bay being repaired! They were able to have my vehicle repaired, and calibrated before my rental was due and Marty made himself available on a weekend to hand me back my keys! APC was thorough, and communicative throughout the entire repair and were a breeze every step of the way. Daniel, my estimator was a comfort as well, he was so accommodating and always willing to answer all of my many questions!I will forever and always refer anyone in need of repairs to this wonderful team at Autopark Collision. They deserve the business because they are honest and treat you like family. I'm so very appreciative for everything they've done for my family and I.
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March 2024 by Paul Kaseburg
I was referred to Autopark Collision by another shop that typically works on my cars after my sprinter was hit by another driver. Marty was extremely friendly, reached out with updates regularly throughout the process, and they did great work. I would definitely go back (although hopefully I don't need to).
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February 2024 by Jimmy Gee
This is my second time choosing your shop to repair my vehicle. I was very impressed at the assembly of new parts that were replaced last time. Hence why I chose you guys again. This second time was a bit more of a challenge, since there was a lot more damage. Electronic components in the door, wheel alignment, more exteriot parts to be replaced (bumper, panel, fender, door etc.). Once again your laborers did a good job at putting all parts together. Last time I accidentally forgot my jack and box of tools in the trunk, so I was worried stuff would be missing, but everything was right where I left it, so that's awesome. Front office was also very professional, communicative, and most importantly polite! The estimator Daniel informed me on everything that would be replaced or looked into. Jessica and Liz answered any questions I had, to the best of their knowledge. The manager (didn't get his name) also does a good job at making sure everyone handles themselves in a professional matter. So far Auto Park Collision is my go to for any repairs having to do with accidents. Also they work really quick. With the amount of damage done to my vehicle, I expected the car to be gone for at least a month or two. The whole process took about 2.5-3 weeks.
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January 2024 by V. Muth
I have a 4runner that was poorly repaired at another shop that I did not want to return to. The car had a front end collision that needed front bumper replacement along with the hood latch and other parts involved on the front end. It's my daughter's car and she needed it back because she attends college in Northern CA. She was home for winter break so I took the opportunity to get the repair done again. I took it to Autopark Collision and they were absolutely fantastic. It's always hard to fix mistakes or shoddy work from another shop. Marty was very professional and a great communicator along with the office staff. The work was completed 1 day earlier than originally planned. I received updates along the way via text. When I picked the car up, I did a very detailed inspection. Everything was spot on. The hood and bumper lines matched up, the pearl white painted bumper matched, the fender liners were right, there were no gaps, and the hood latch functioned as it should without any missing parts. The staff and the shop were excellent. 5 stars all the way around. The shop did what they said they would do in the timline they said it would be and the work product is superior.
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December 2023 by Rhonda Romero
Wonderful experience. I am very happy with the results of my bumper. Thank you to the team! Everyone was so nice and kept in contact on updating me of the process. I was so grateful to receive my vehicle a week early, very very grateful, considering the holiday season approaching.Wow!! Beautiful job. I am happy with the results and wonderful customer service. I will definitely be referring.
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December 2023 by Sam J.
I had my Lexus repaired here after a collision. They brought it back to factory condition, which was not an easy task. Great customer service as well.
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December 2023 by Vilma Ramos
Jessica from Autopark Collision had great customer service and was very professional! My only complaint is that Autopark collision overpromised to gain business and at the end it felt like they underdelivered. For example, I was told getting a new bumper was inexpensive and a given for the damage on my car. However, when I got my car back I was told that only the bare minimum was done (paint was removed and repainted, but the bumper was not sanded down and now the paint has more imperfections then it came in with). At least that was my experience when dealing with an insurance claim. Maybe paying out of pocket is a better experience.
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November 2023 by Courtney d.
This collision shop was listed on StateFarm's list of recommended repair shops, and based on the reviews I decided to give it a try for my Honda Passport. Christie was incredibly helpful and helped facilitate my car's repair -- it's good as new and I appreciated the updates throughout the entire process.
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October 2023 by Oscar T.
Awesome business!! Great work, easy to work with and very professional!! Shout out to Christy! She is the business! She knows exactly what her customers needs are!!
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September 2023 by Thomas Catalano
Great service and great communication from Marty and Christie when my wife and I had our 2018 Prius serviced for collision damage! Very hard time getting my insurance provider to communicate which caused over 2 weeks delay, but Autopark Collision did a great job explaining the issues to me despite Wawanesa's failures to cooperate - they were even able to finish a few days before the estimated completion date! The car looks great now and we would recommend Autopark Collision to anyone needing good work done for straightforward prices.
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September 2023 by Catherine Nannenhorn
I had an accident and needed to find a repair shop. Autopark Collision not only fit the bill, they surpassed all of my expectations. The staff was very friendly and very efficient in processing my claim and repairs. I cannot recommend them enough. They are the Nordstrom of Auto Repair.Service: Body & Trim
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September 2023 by Rhona L.
My insurer listed Autopark Collision (also known by its old name CarStar) as an authorized repair place when my Prius C found itself in a fender bender during an ill-timed pull out from my leafy rural driveway on a weekend.Given that they are only open on Mondays to Fridays from 8am to 5pm, I called them the Monday afterward.They accommodated my request to tow the vehicle away while I happened to be working from home on a Monday afternoon, and were very efficient in communicating with my insurer, State Farm, on the repair estimate.Their lady locksmith Christy even got my old Ford Explorer SUV's initially rusty/faulty door lock to finally work so I did not need to rent a separate car while my Prius was being repaired.I found myself needing to go out of the country unexpectedly due to a family funeral, so they worked with my trusted local friends to get my fully repaired car back to my home days before even before I landed back in the USA, so I don't get charged car storage fees.They have an excellent automated texting and emailing messaging system to keep you abreast of ongoing repairs. If you happen to be out of town or out of the country, though, you need to be 100% clear with them on how they can communicate with whoever will be responsible for picking up your car (ex. They need to leave a voicemail and text to your trusted person that CarStar and Autopark Collision are the same group, especially with so many spammers & robocallers around).Otherwise, my Prius C's and exterior look thoroughly clean & great after their repairs.While of course it sucks to get into a fender bender, at least the deductible one pays to activate collision insurance is worth it when you take your vehicle to Autopark Collision.Thank you, Autopark Collision, for keeping my both fully paid for vehicles (my gas-sipping Prius C hybrid and my Ford Explorer XLS SUV) 100% road worthy, presentable, and secured so I don't have to worry about finding new or used cars to buy!
