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February 2024 by WhoamI Guesswho
I had to Exchange a PS5 system that had a hardware issue . I had a 2 year warranty on . And Keith took care of me at the Escondido location on E. Valley pkwy. Fantastic friendly customer service and very knowledgeable. I wish I could give him 10 stars ⭐️ keep up the good work .
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January 2024 by Jan
One guy was nice and welcoming.
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January 2024 by Oscar Gamboa
The guy at the register was very helpful at the end he gave me a free GameStop bag!
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December 2023 by Alejo Rios
They are very nice with u I recommend you going over there
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November 2023 by Sharon Perillo
Friendly helpful employees
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November 2023 by V J.
So I'm updating my review , only because of Athena, she went through the same trouble as us to get our Pops. Alas, a happy wife ... THANKS Athena, I would give her 5 stars and the store itself 3.
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October 2023 by Sarah A.
The sweetest people work here! My partner sent me on a mission to find a Pokémon card and they helped me through it. Honestly , they are so nice and helpful!!
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October 2023 by Savannah B.
After battling through horrendous traffic, my visit to this store for Pokémon cards turned my day around. Athena, the wonderful staff member who assisted me, truly deserves a shoutout and promotion! From the moment I walked in, Athena's warm greeting and attentive service were exactly what I needed after a stressful commute. Her knowledge about the products I was interested in was impressive, and she helped me find exactly what I was looking for. What sets Athena apart is not just her product knowledge but her kindness and willingness to make my experience fantastic. She went above and beyond to ensure I left the store with a smile on my face, turning my rough day into a great one. Athena's exceptional customer service should be recognized and rewarded. She is a true asset to this establishment, and I look forward to returning, thanks to the positive experience she provided. Kudos to Athena and the store for having such a stellar employee!
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August 2023 by jordan H.
I called and said I would be in to pickup a game (i think her name was bella) set aside. Its 8/13. The only gal working the night of. I called to make sure they would be open and she said shes the only one ill be here. I told her I would be 25 mins late and will be late. She said no problem ill be here I walked up now at 8:03pm and she said we are closed. This is a 30 min drive for me. Wasted an hour of my time with nothing in exchange.
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May 2023 by Mark F.
Today was the first time really shopping at a Game Stop in forever. I was helped today by an employee named Lili and she did such a amazing job answering all of my tedious questions. The store was well kept and fully stocked with stuff I actually wanted to buy! Which I unfortunately can't say the same for other Game Stops I've been to lately... The overall experience was nice and I just wanted to show my appreciation for the employee's patience. Thank you, Lili!
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March 2023 by charles rivera
Staff won't bend rules, apart from that good gamestop.
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January 2023 by Justin Grant
good location with knowledgeable employees
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January 2023 by Josh Velez
Excellent customer service thank you K* !!!
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October 2022 by Adam Scroggy
I absolutely love this store. Not just because it is a brick and mortar video game store. It is always clean, they always have stock and the staff are incredibly friendly and knowledgeable. It is like they hire staff based on their gaming experience. I have never been disappointed coming to this store. I have never not found the answers I was looking for. I have ALWAYS been helped in the kindest way possible.
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October 2022 by Tara Sensenbaugh
The staff here is super nice and very helpful.
