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November 2023 by Daniela Bucio
Lisa was awesome!! She was very attentive and friendly. Out of everyone there she was the only one who helped me out. On 11/18/2023
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November 2023 by Tracy B.
I spent close to $3000 in the store, one or two days prior and had to return two items that apparently were nonrefundable and that warranted a store credit. I respect their policy; however, I also explained I just purchased a high volume of clothes and I don't want to have to drive all the way home to get some of the clothes to then come back and get a refund on my credit card in order to turn around and buy the same items with the credit I would be given. Instead of trying to figure out a workaround given the volume of clothes I had just purchased, I drove all the way back home because the manager Did not know how to work outside the box or solve for the situation given the circumstances. I cannot stand when someone is called a manager that has no authority to think outside the box. Lululemon can do better. Love their clothes, but that was a ridiculous situation given the fact I had to drive all the way home to get my items and return to the store to get a refund on my credit card only to use the store credit they just gave me. Absolutely ridiculous and horrific service.
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October 2023 by Alyssa A.
Best shopping experience with Bri! She helped my cousin and I find the perfect workout sets with her knowledge of products and positive energy. Bri was so helpful in understanding and finding what we wanted. I will be going back very soon!!
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October 2023 by Elaizah C.
Bri is the best!! She helped me find the perfect size leggings & get a gift for my friend!! She's so sweet and helpful! Absolutely amazing, only coming to shop with Bri!!
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October 2023 by Gabriella R.
Katie C is amazing. She was so sweet and helpful the ultimate customer service experience. She was so attentive and just made my day SO MUCH BETTER! This location in all was such an amazing place to shop. All the people on the team were so sweet and welcoming they were this ray of sunshine when I was shopping. Loved it here and will be returning all the time!
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September 2023 by Lydia Choi
Lisa was absolutely incredible at this location. She went above and beyond and truly took time to find out what we were looking for. She lovingly put back mountains of clothing that didn’t fit and was so genuinely concerned about providing amazing customer service. I also had my baby with me, and she was SO supportive as we shopped. At one point I accidentally knocked a display with my stroller and she told me not to worry. It’s so hard getting out as a new mom, and I felt so comfortable here! Thank you for the amazing experience!
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August 2023 by Alice T.
Caitlyn and her staff are very customer oriented! They call me by name as soon as I stepped in to the store. They're always willing to help and I always walk out with a bag in my hand. That's because they show me what's new and new markdowns. Great job for hiring excellent and amazing employees Lululemon! I was never treated special at other locations. I always leave with a smile on my face every time I leave Escondido branch!
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July 2023 by William D.
Came in and got a green tank top today. The girl helping me was super nice and helpful, as was the rest of the team. Great store overall
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July 2023 by Aswut Osh T.
Katie Chavez is awesome. She was very personable and attentive. She showed me around the store. And picked out a few things that I like and I made another purchase. Thank you Katie Chavez I will be Back. If I could give Katie 10 stars I would.
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June 2023 by Kassandra W.
The main problem I have with this location is the unwillingness to solve guest issues. The company offers quality promises when stitching comes undone, fading occurs, etc. However, on multiple occasions with various lululemon clothes I have come in with manufacturing issues which they did not accept. Other locations are much more willing to assist with any problems. For some reason they are stingy at the Escondido "pop up shop".
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May 2023 by Don Swayze
I would never shop at a store that fires employees for defending the store. This store(that I’ve never heard of before)should feel lucky to have such people working for them!!
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May 2023 by Sebastian Goldberg
Jenny was awesome, helped my mother Yoli get what she needed.
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April 2023 by Cynthia Grande
I always have a pleasant experience with Lululemon. I was dressed nice and I tried to return something and was extremely rude. It was not a pleasant experience.
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March 2023 by Alison B.
Omg!! Total amazing experience with Bri. She guided me to some great items and gave great feedback on what looked good and what didn't. Bri is a total asset at this store. She was kind and provided assistance to me when I needed it without being overly pushy. I will come back and shop with Bri.
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February 2023 by Arnel D.
Sadly, they don't make slim fit work out clothes for my dad bod type lol but they still sell the best quality work out or lounge clothes per price point. This pop up store is small but has endless inventory. Always worth a visit.
